Subaru of Jacksonville - Service Center

Recently had to get a repair done to my Crosstrek which was covered by my third-party Extended Warranty. Due to several parts requiring order, my car was in their possession for about a week while I had on was covered by my third-party Extended Warranty. Due to several parts requiring order, my car was in their possession for about a week while I had one of their loaner cars. Upon completion, I was charged nothing for the repairs since Subaru covered the entire repair at no charge to my warranty. Could not have expected that and definitely better service than any other dealership I have dealt with. More

What a blessing Jerry JOHNSON has been to my husband and I ……..he is such an asset to the SUBURU COMPANY…….we feel very secure and confident buying or leasing a SUBURU from JERRY JOHNSON. I ……..he is such an asset to the SUBURU COMPANY…….we feel very secure and confident buying or leasing a SUBURU from JERRY JOHNSON. More

Staff was extremely helpful and kind. Service was faster than expected. Highly recommend to friends than expected. Highly recommend to friends More

They just really go above and beyond what is expected and are always so kind are always so kind More

We bought our Subaru in 2015 and continue to have it serviced since then. I have moved out of Jacksonville and looked at another Subaru dealership in Gainesville. The girl was rude on the phone and woul serviced since then. I have moved out of Jacksonville and looked at another Subaru dealership in Gainesville. The girl was rude on the phone and would not listen to my request. So now I just drive a little farther knowing I will recieve the best treatment for me and my Subaru. I will continue to drive that 65 miles just for that. Ty Carlos and your team. More

Mike was very professional and helpful . A very nice experience and a very efficient dealership. experience and a very efficient dealership. More

Gabe , Mike N were awesome . They completed the work on time and ensure my concerns were addressed. Thank you Arjun time and ensure my concerns were addressed. Thank you Arjun More

Very fast place was there in and out for a service everyone is very polite and respectful. I had always have the best experience at sojax everyone is very polite and respectful. I had always have the best experience at sojax More

I purchased my '16 Crosstrek here new, and everyone I have been in contact with is courteous and professional. The sales team is easy to deal with, and the service department is above average in my opini have been in contact with is courteous and professional. The sales team is easy to deal with, and the service department is above average in my opinion. The service is normally completed before the estimated time and the customer waiting area is comfortable, functional, and well-stocked with free beverages and snacks. More

Service department was courteous, friendly, and communicative. The process was well-organized and efficient. One of the best experiences I've had with vehicle service. communicative. The process was well-organized and efficient. One of the best experiences I've had with vehicle service. More