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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,053 Reviews

2,053 Reviews of Subaru of Jacksonville - Service Center

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December 25, 2021

Mike E was great at fixing our broken car quicker than I ever expected and handled our recall as well. Thanks for getting it back for Christmas 😇 More

by Kevin B
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2021

Great service and staff. Highly Recommended. Always brought my car there for service. Top Notch More

by kenneth11414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Porter Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Hyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Pitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savannah O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Berry
December 23, 2021

Mike in service was friendly, knowledgeable and extremely customer service oriented. He was outstanding and made our service a pleasure. More

by denvercook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2021

I appreciate Mike Needham and the Subaru team. They are responsive and responsible. Thank you. More

by Rtimm.ontheisland
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2021

Brad North (service Advisor) is the right person when Brad North (service Advisor) is the right person when you take your car for any issue. He always welcomes you with kindness and professionalism, lis More

by Alfredo Kim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad North
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2021

Very helpful in getting a faulty part replaced at no cost. Also provided a loaner car. Very professional! More

by Jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad North
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2021

Car needed new rear wheel bearings… ouch … loud noise. Problem was recognized and and completely explained as to what was needed. Well done to Mike and all the technicians there working today. I was need More

by Reephdiver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2021

I am very happy with this dealership. Any time I have needed something they were responsive and professional. I am leading my car and may buy it because I know I have the best place t More

by vwcertain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2021

Had a low tire warning light come on, went to their website and made an appointment(for the next day!) They serviced our Outback, repaired the tire, all while I waited! Eric and both Anthonys in More

by Mathenys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parts Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Horta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Matthews and Anthony Quarterman
December 01, 2021

Absolutely stellar service. Mike is a fantastic service advisor. He truly knows how to take care of the customer. Thank you again for taking great care of my wrx. More

by BlindsideTex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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