Subaru of Jacksonville - Service Center

I recently needed a minor repair. Mike Needham was my service advisor. Mike was fantastic. He took good care of me and my Subie. This is a wonderful dealership. I have purchased Mike Needham was my service advisor. Mike was fantastic. He took good care of me and my Subie. This is a wonderful dealership. I have purchased 7 cars here. More

The service representative really took care of my vehicle and my unexpected service plan issue. I wish I had been reminded to unlock my glovebox, if locked, so that my cabin air filter could be checked and c and my unexpected service plan issue. I wish I had been reminded to unlock my glovebox, if locked, so that my cabin air filter could be checked and changed, if necessary. More

Took time to listen, kept us informed and good explanation of problem and the solution. explanation of problem and the solution. More

I took my car in for a service recall Friday expecting it to be done Monday afternoon. To my great surprise the work was done on Saturday, but I was unable to get it that day. On a Sunday afternoon(servicesh to be done Monday afternoon. To my great surprise the work was done on Saturday, but I was unable to get it that day. On a Sunday afternoon(serviceshop cloed),with no heads up Dan Cain found my car keys and car, gor other vehicles moved so I could take my car home that day. It's the quick and responsive service like this that keeps me coming back to this dealership. More

Mike Needham in the service center went above and beyond to make sure all my issues were taken care of and I left the dealership feeling 100% satisfied with my service experience. to make sure all my issues were taken care of and I left the dealership feeling 100% satisfied with my service experience. More

Mike Needham made my regular service and installation of a new battery so simple and easy! a new battery so simple and easy! More

Always professional, courteous & prompt service. The team and especially Mike Needham always get it right The team and especially Mike Needham always get it right More

I bought my Crosstrek 30 days ago. Went back for comp. checkup. In and out in 15 minutes. John Pitts (Delivery Specialist) helped me install wheel locks and showed me how to work with Went back for comp. checkup. In and out in 15 minutes. John Pitts (Delivery Specialist) helped me install wheel locks and showed me how to work with Android Auto on the car screen (for map). Very helpful with clear explanations. More

Mini the service advisor went to great lengths to get our car repaired when we did not have an appointment…the whole crew was excellent and did a great job getting us back on our way… car repaired when we did not have an appointment…the whole crew was excellent and did a great job getting us back on our way… More

Very good experience working with Danny in Service. Had a very odd circumstance, but communication by text, voice mail and phone calls helped the situation immensely. Looking forward to working with Had a very odd circumstance, but communication by text, voice mail and phone calls helped the situation immensely. Looking forward to working with him in the future. More