Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Subaru of Jacksonville - Service Center
Jacksonville, FL
2,054 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,054 Reviews of Subaru of Jacksonville - Service Center
Sort by
February 15, 2024
The service center is top-notch. They work on your vehicle expertly and efficiently and communicate well with you throughout the entire process. They work on your vehicle expertly and efficiently and communicate well with you throughout the entire process. More
by amandaroseparty
February 07, 2024
I recently needed a minor repair. Mike Needham was my service advisor. Mike was fantastic. He took good care of me and my Subie. This is a wonderful dealership. I have purchased Mike Needham was my service advisor. Mike was fantastic. He took good care of me and my Subie. This is a wonderful dealership. I have purchased 7 cars here. More
by Wise Guys
Employees Worked With
January 19, 2024
The service representative really took care of my vehicle and my unexpected service plan issue. I wish I had been reminded to unlock my glovebox, if locked, so that my cabin air filter could be checked and c and my unexpected service plan issue. I wish I had been reminded to unlock my glovebox, if locked, so that my cabin air filter could be checked and changed, if necessary. More
by wolftrek
Employees Worked With
January 14, 2024
I took my car in for a service recall Friday expecting it to be done Monday afternoon. To my great surprise the work was done on Saturday, but I was unable to get it that day. On a Sunday afternoon(servicesh to be done Monday afternoon. To my great surprise the work was done on Saturday, but I was unable to get it that day. On a Sunday afternoon(serviceshop cloed),with no heads up Dan Cain found my car keys and car, gor other vehicles moved so I could take my car home that day. It's the quick and responsive service like this that keeps me coming back to this dealership. More
by Tim Allen
January 14, 2024
Took time to listen, kept us informed and good explanation of problem and the solution. explanation of problem and the solution. More
by jcleimer45
Employees Worked With
January 13, 2024
Mike Needham in the service center went above and beyond to make sure all my issues were taken care of and I left the dealership feeling 100% satisfied with my service experience. to make sure all my issues were taken care of and I left the dealership feeling 100% satisfied with my service experience. More
by carinamariev
Employees Worked With
January 10, 2024
Mike Needham made my regular service and installation of a new battery so simple and easy! a new battery so simple and easy! More
by estrickland
December 29, 2023
Always professional, courteous & prompt service. The team and especially Mike Needham always get it right The team and especially Mike Needham always get it right More
by cnpeach
December 29, 2023
I bought my Crosstrek 30 days ago. Went back for comp. checkup. In and out in 15 minutes. John Pitts (Delivery Specialist) helped me install wheel locks and showed me how to work with Went back for comp. checkup. In and out in 15 minutes. John Pitts (Delivery Specialist) helped me install wheel locks and showed me how to work with Android Auto on the car screen (for map). Very helpful with clear explanations. More
by Steve
December 27, 2023
Mini the service advisor went to great lengths to get our car repaired when we did not have an appointment…the whole crew was excellent and did a great job getting us back on our way… car repaired when we did not have an appointment…the whole crew was excellent and did a great job getting us back on our way… More
by qqssqqss
