Subaru of Jacksonville - Service Center

Outstanding customer service! Mike Needham was wonderful to work with! I had an overall great experience and enjoyed driving the loaner cars. to work with! I had an overall great experience and enjoyed driving the loaner cars. More

Mike Needham communicated regularly giving us updates b our servicing issues AND had our car expertly detailed as we requested . Even though our car took longer to service to due a faulty factory part of t our servicing issues AND had our car expertly detailed as we requested . Even though our car took longer to service to due a faulty factory part of the radio which works not slow the 5G update, everything turned out well. That's why we continue to service our car at this location. Mike was GREAT! More

Great service friendly people helpful with my service that was preformed. I will return for next service. Thanks that was preformed. I will return for next service. Thanks More

They were great. Got me a loaner so didn’t stop my day and fixed my problem very quickly! and fixed my problem very quickly! More

The service staff is polite and pleasant and efficient. I count on them for service for my car. I count on them for service for my car. More

Excellent and accommodating.Go out of way to please. Best service dept I have ever dealt with .That is a lot of depts in my 85 years .I give special thanks to Mike Needham , who went out of his way to get wh service dept I have ever dealt with .That is a lot of depts in my 85 years .I give special thanks to Mike Needham , who went out of his way to get what needed to be done and provide a loaner . In my book , he is tops . Dr. James Porterfield Jr More

Everything was done in about 30 minutes. Very courteous. Great place. Recommend to anyone needing service. Great place. Recommend to anyone needing service. More

The guys in the service department are patient and very helpful. They even reset my clock and date for me because it was a challenge for me 😀 helpful. They even reset my clock and date for me because it was a challenge for me 😀 More

Good, courteous service, reasonable cost. Was able the get a loaner, which helped very much get a loaner, which helped very much More

My husband, who always took care of the cars, recently passed away leaving me scrambling to get my Starlink updated. Mike N and the crew at Subaru of Jacksonville went out of their way to make sure it got passed away leaving me scrambling to get my Starlink updated. Mike N and the crew at Subaru of Jacksonville went out of their way to make sure it got done. Thank you all so much! More