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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,053 Reviews

2,053 Reviews of Subaru of Jacksonville - Service Center

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February 28, 2022

Subaru of Jax continues to impress me with their customer service. The Service department far exceeded my expectation for the work they performed on my Crosstrek. I have experience with other manufacturers d More

by MaxS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad North
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2022

The minor service and recall item were completed ahead of schedule. The only drawback was waiting for a loaner vehicle to be available. More

by H_mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2022

Friendly, knowledgeable. Greeted me when I arrived, explained what was going to be done and what it would cost. More

by Dr Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2022

I had a hitch install. My service advisor was Mike Needham. Mike was awesome and the hitch install was perfect. More

by redman6363
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2022

The dealership is very efficient , courteous and knowledgeable. Mike Needham is so personable and practical. More

by Shveta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2022

This dealership’s service always goes above and beyond. Mike makes sure everything goes seamless and is very knowledgeable. More

by Brandon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2022

Mike was the BEST! Went above and beyond to take care of me. Thank you! More

by Natashaeden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Berry
February 11, 2022

Did 30,000 mile checkup. Found the battery was low and changed that. Excellent service More

by Dstewpvb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2022

Excellent service, professional attitude and environment and would recommend them without reservation to any Subaru owner More

by Brinbl
Recommend Dealer
Yes
Employees Worked With
Michael Berry
February 08, 2022

Mike and the gang to very good care of me and my subaru at a very good price! More

by Don and Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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