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Subaru of Jacksonville - Service Center
Jacksonville, FL
2,053 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,053 Reviews of Subaru of Jacksonville - Service Center
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April 13, 2022
I am never disappointed when I take my car in for service. It’s always timely and thorough. Mike Needham is personal and professional as my service advisor. I really love this dealership! service. It’s always timely and thorough. Mike Needham is personal and professional as my service advisor. I really love this dealership! More
by Jane2017
Employees Worked With
April 07, 2022
My first time at Subaru of Jax with my 2015 Forester XT. I bought it used so I had no idea what had been maintained on the vehicle. My service rep listen to what I wanted to do and steered me in the right I bought it used so I had no idea what had been maintained on the vehicle. My service rep listen to what I wanted to do and steered me in the right direction of not wasting money on services I may not need. I had a lots of questions and I got plenty of correct answers. My SUV received flying colors that it was in good shape. The mechanic was through and let Mike know what I needed and I had them do it. Now I have a vehicle I know I can trust and lrely on for years to come. More
by wesplak2
April 06, 2022
Service Rep was very knowledgeable and extremely helpful. He kept me in the loop the entire time. He kept me in the loop the entire time. More
by Debra Shafer
Employees Worked With
April 01, 2022
Very courteous, professional, and helpful. Work on my Subaru done much more quickly than guestimate I'd been told. Loaner car was ready & waiting for me, no prob. All in all, great service fro Work on my Subaru done much more quickly than guestimate I'd been told. Loaner car was ready & waiting for me, no prob. All in all, great service from everyone ! Will def always be back with my Forever Car , my beautiful blue Forester 😄 More
by Kate822
March 23, 2022
I have never received service and care like this dealership! They are a step above every other dealership where I have bought or serviced my car. dealership! They are a step above every other dealership where I have bought or serviced my car. More
by DMCCARY
March 23, 2022
We are thankful for a great service team! They get us in and out without issue. They get us in and out without issue. More
by SB
Employees Worked With
March 21, 2022
The online scheduling system appears to be a little bit deficient. My appointment did not show up on their system when I went to my “scheduled appointment”. Had to reschedule the appointment on site for a deficient. My appointment did not show up on their system when I went to my “scheduled appointment”. Had to reschedule the appointment on site for a week later. More
by LH DAD
Employees Worked With
March 19, 2022
I went in to get my rocker panel reattached. It was going to be over $200 and there were 19 people ahead of me. Before I could finish brewing my complementary coffee, Mike McClinnon had it attac It was going to be over $200 and there were 19 people ahead of me. Before I could finish brewing my complementary coffee, Mike McClinnon had it attached and ready to go for no charge. Shout out to Mike’s great service and professionalism! Thank you so much for saving my day! Jax Subaru rocks! More
by Laura
March 14, 2022
Everyone I dealt with showed a real interest in helping me fix my issues completely and quickly. Both sales and service were top notch me fix my issues completely and quickly. Both sales and service were top notch More
by Don Nyman
March 10, 2022
Great service and customer friendliness. Both the mechanic and customer service manager, Josh, are very friendly and professional Thanks. Both the mechanic and customer service manager, Josh, are very friendly and professional Thanks. More
by josecrdns
Employees Worked With
Other Employees :
Anthony Henry and Johs., Josh Sereda, Michael Berry
