Subaru of Jacksonville - Service Center

From buying my car to my first oil change everything has been painless and easy! Never felt pressured into buying my car and with the service plan getting my first oil change was the easiest and least stres been painless and easy! Never felt pressured into buying my car and with the service plan getting my first oil change was the easiest and least stressful experience ever. More

Mike was so polite and could not have been more helpful! Having your car breakdown on vacation is rough, but he couldn’t have made the process more seamless and easy. Absolutely excellent customer service, Having your car breakdown on vacation is rough, but he couldn’t have made the process more seamless and easy. Absolutely excellent customer service, thanks again Mike!! More

Very quick drop off service, good pro-active communication and handling unexpected issues. Definitely recommend! communication and handling unexpected issues. Definitely recommend! More

Mike was amazing! I was traveling, so I didn’t have an appointment. I showed up unannounced at 7:25 this morning. Mike was so personable, and patient, and he got me r I was traveling, so I didn’t have an appointment. I showed up unannounced at 7:25 this morning. Mike was so personable, and patient, and he got me right in. I was fixed and ready to go in half an hour. My husband is a Subaru sales team leader in South Carolina, so I’m quite familiar with Subaru service. I was beyond impressed with my experience. I wish it weren’t 450 miles away, or that would be my preferred dealership for service! More

Fast Friendly. Professional. Knowledgeable. Very good experience. One of the main reasons I wanted to buy our car from there. Professional. Knowledgeable. Very good experience. One of the main reasons I wanted to buy our car from there. More

Service manager Mike S. Efficiently finds a way around my busy schedule to have my car ready in a timely matter. Efficiently finds a way around my busy schedule to have my car ready in a timely matter. More

Always work hard to double check my Subaru to make sure everything is functioning safely and effectively. We found a small glitch, and service ordered the part expedited to be replaced within two days. Th everything is functioning safely and effectively. We found a small glitch, and service ordered the part expedited to be replaced within two days. They offered a loaner which I declined - but it was thoughtful! Thank you! More

I am a 76 year old senior citizen and have owned numerous vehicles over the years, This Subaru is the only vehicle I have had serviced by a dealership. Why? Because they deliver excellent service in a time vehicles over the years, This Subaru is the only vehicle I have had serviced by a dealership. Why? Because they deliver excellent service in a timely manner. More

My Subaru has been serviced by Subaru of Jacksonville for the five years I have owned it. They are always very thorough and reliable, but this time was better than good. Mike went over the whole inspection the five years I have owned it. They are always very thorough and reliable, but this time was better than good. Mike went over the whole inspection, the costs line-by-line and they even came out half-way through to show me my filters and ask if I wanted them changed. (yes). I also got 4 new tires which ride terrifically. I called the day before about the tires and Anthony in Parts told me he would set them aside-he did. He was also very patient as I looked for the numbers he needed. This dealership is just spotless, everyone is helpful and friendly and oddly, having your car serviced is a pleasant break. (Oh no, there are two Anthony's--hope I rated the right one.) Kelsey took my call the day before my appointment and I really appreciate her connecting me with Anthony and then double-checking my service request.) More

Ray Powdrell is knowledgeable and so helpful. I bring my Ascent to Jacksonville Subaru for service because I trust Ray! I bring my Ascent to Jacksonville Subaru for service because I trust Ray! More