Subaru of Jacksonville - Service Center

Srvice experience and i asked a salespeson when a new SUV wo The service is the best n Jacksonville. This is our third trip and when the new SUV come out I will be buying one. the sales person walking buy direc The service is the best n Jacksonville. This is our third trip and when the new SUV come out I will be buying one. the sales person walking buy directed me to the man that sold the first car. he did not blink and eye about helping us and not trying to make the sale More

SERVICE UNMATCHED!!! I recently moved to the area from Vermont. I had my tires rotated at another location, and it brought up possible issues with my CrossTrek. As it tu I recently moved to the area from Vermont. I had my tires rotated at another location, and it brought up possible issues with my CrossTrek. As it turns out, my car had substantial deterioration issues with the undercarriage, brakes, and bearings. Thanks to Steven for working so well with me, making sure I knew what was happening, and preparing me for the cost. Thanks also for making sure I got the most out of my extended warranty. Not only was the work excellent, but Steven also set me up with Enterprise rental when I had to be out of town for a family emergency. Seriously, I have never experienced customer service at this level. I know now where I will be purchasing my next Subaru and no more visiting other shops for routine maintenance! More

Greatest Dealership We Have Ever Been To We were traveling from Maine to Florida and broke down in Brusnwick, GA. Roadside assistance hauled us to Subaru dealer in Jacksonville, Fl. The ser We were traveling from Maine to Florida and broke down in Brusnwick, GA. Roadside assistance hauled us to Subaru dealer in Jacksonville, Fl. The service we received was professional, timely, and friendly. My husband said we were treated like family. We were back on the road in a couple of hours and Subaru of Jacksonville even provided us with lunch. Introduced the owner's son to us and he was very accommodating. Would definately recommend this Subaru dealership to anyone. Service department was the best from the minute the toe truck pulled in with our car and us. Great experience. Thank you to all the service department at Subaru of Jacksonville. More

TIS/THE SEASON ,to be busy Excellent visit Danny,Kevin we’re real PROS THANK YOU If needed will return THANK YOU Kathy A J Henseler Thanks again Happy Holiday Happy New Year Danny,Kevin we’re real PROS THANK YOU If needed will return THANK YOU Kathy A J Henseler Thanks again Happy Holiday Happy New Year More

Total car experience is great From the time I have purchased my car, 30 months ago, every experience has been positive. From the sale, to all servicing and even receiving personal From the time I have purchased my car, 30 months ago, every experience has been positive. From the sale, to all servicing and even receiving personal phone calls on my birthday. I have purchased a number of cars during my adult life, this experience by far is the best. More

Great Service Staf I bought my car here 4 years ago and have also had it serviced here. The staff [sales, service and parts] are always attentive, listen well and seem I bought my car here 4 years ago and have also had it serviced here. The staff [sales, service and parts] are always attentive, listen well and seem to really care about the customer. Many thanks for excellent work. I also had tires put on the car and both their prices and selection were excellent. I have previously purchased tires for other cars I have owned at Costco, but for my Subaru the dealer got the nod and they were highly competitive. More

UNMATCHED Service and Attention to Detail! Subaru of Jacksonville is, by far, the best dealership I've ever encountered. They have broken my dislike for car dealerships to the point that, where Subaru of Jacksonville is, by far, the best dealership I've ever encountered. They have broken my dislike for car dealerships to the point that, where I used to avoid taking my car to the dealer, I now prefer it to any other auto shop. Thanks for always accommodating all of my needs and being honest about what needs to be done to my car! More

They are friendly, helpful, and courteous. Steven and the rest of the staff are extremely helpful, polite, and kind. I appreciate their attention to detail and commitment to a 100% positive ser Steven and the rest of the staff are extremely helpful, polite, and kind. I appreciate their attention to detail and commitment to a 100% positive service experience. More

Easy service experience I have referred all of my friends and family to Subaru of Jacksonville. I purchased a 2016 Subaru Outback in 2016 and didn't understand why I never co I have referred all of my friends and family to Subaru of Jacksonville. I purchased a 2016 Subaru Outback in 2016 and didn't understand why I never considered owning a Subaru sooner. Most recently, I dropped off my Outback to get some routine service with Steven Wall. The service representatives are always honest and friendly. Steven made sure all my service concerns were addressed, put me in a loaner car, and my car was ready to be picked up within a reasonable amount of time. I've never experienced that level of service and I have owned other new cars from larger dealerships (Honda, Toyota, Lexus). More

Excellent and friendly service! I had a screw in my tire and it was losing air. I went by the dealership, no appointment, and a smiley DANIEL KANE helped me right away! He explained I had a screw in my tire and it was losing air. I went by the dealership, no appointment, and a smiley DANIEL KANE helped me right away! He explained what they were going to do and if I wanted a complimentary car wash after wards! He was not only inviting, kind and caring... he had a BEAUTIFUL WARM SMILE. Even though they seemed busy with other clients, he made me feel like my car was the most important car there! Thanks Danile! More