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Subaru of Jacksonville - Service Center
Jacksonville, FL
2,053 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,053 Reviews of Subaru of Jacksonville - Service Center
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July 29, 2022
My service rep. Mike helped us get our 2019 forester in tip top shape after just buying it a month earlier. This was done at no cost to me, so they did right by us. Mike helped us get our 2019 forester in tip top shape after just buying it a month earlier. This was done at no cost to me, so they did right by us. Just wish the car was evaluated more carefully when it went through the CPO inspection. More
by Craig
Employees Worked With
July 25, 2022
We have been customers since 2019. Awesome service and care for customers. Thank you, Subaru of Jacksonville! Awesome service and care for customers. Thank you, Subaru of Jacksonville! More
by sarah.evans2714
July 18, 2022
Always friendly and quick. My 2005 Baja loves her spa days at Subaru. 😍 Thanks guys My 2005 Baja loves her spa days at Subaru. 😍 Thanks guys More
by Gmcneil
Employees Worked With
July 17, 2022
Mike Needham & Mike Henry made a huge impression on me. Their care and professionalism stood out most of all. Thank you for a great team! I trust my care in their care. Their care and professionalism stood out most of all. Thank you for a great team! I trust my care in their care. More
by angilo14
July 14, 2022
Did a great job. Schedule for several maintenance issues and an all day appointment. My car was ready in a few hours plus they service a recall without having to sc Schedule for several maintenance issues and an all day appointment. My car was ready in a few hours plus they service a recall without having to schedule it. My service representative, Mike, was the best I have seen in years. Highly recommend for Subaru service issues. More
by Raul
July 13, 2022
Mr. Needham was polite and helpful. He listened to the odd problem with my car, inexplicably stalling on occasion. He explained what signs of trouble to look for. odd problem with my car, inexplicably stalling on occasion. He explained what signs of trouble to look for. More
by JHayden
Employees Worked With
July 13, 2022
Great customer service in every aspect. Prompt. Efficient. Reasonable. Cares about the customer. Recommend very highly Prompt. Efficient. Reasonable. Cares about the customer. Recommend very highly More
by blessman
July 12, 2022
Service was fantastic. My advisor (Mike) took great care of me. Fast/high quality. Everything I could have hoped for. My advisor (Mike) took great care of me. Fast/high quality. Everything I could have hoped for. More
by Thomas.mandell
Employees Worked With
July 09, 2022
Ease of booking extended warranty/recall and an yearly service. Once I arrived late due to torrential weather, it was easy to see where to drive up, but no one greated me, so I needed to go under the awni service. Once I arrived late due to torrential weather, it was easy to see where to drive up, but no one greated me, so I needed to go under the awning to find someone. My service advisor was worried about time to fix before close, but got 2 people to work on it and finished early! Waiting areas inside and out was very comfortable, but was out of snacks and diet drinks. Plenty of water! Very nice experience! Will go back for the next service! More
by Callie S
Employees Worked With
July 06, 2022
Googled ave price for service completed seems I was over charged. Also said they completed safety xx but rear window cleaner light still on charged. Also said they completed safety xx but rear window cleaner light still on More
by pwrealegem
