Subaru of Jacksonville - Service Center

Warranty repairs We bought our Outback in another state where we live half the year, but Subaru of Jacksonville Service Dept. has always treated us like their very bes We bought our Outback in another state where we live half the year, but Subaru of Jacksonville Service Dept. has always treated us like their very best customer! We recently had two items that needed repair under warranty. One was repaired while we waited along with a regular service. The second required ordering a part and keeping our car overnight. We were provided a loaner car and were called almost exactly at the predicted time that our car was completed. Jennifer was especially helpful and kept us informed about the repairs. Phil, Jr. was very helpful with the warranty. We will certainly considering buying our next Subaru from this dealer. Service makes all the difference! More

5 Star Service at Every Visit I have and always will use Subaru of Jacksonville for all my service on my 2014 Crosstrek. I have been coming to them since buying my Crosstrek in De I have and always will use Subaru of Jacksonville for all my service on my 2014 Crosstrek. I have been coming to them since buying my Crosstrek in December 2013. From making the appointment to the completion of the service, the service is done within the time estimate promised, in fact is usually done ahead of the estimate. More

Maintenance The service department is always (at least 4 interactions with service) very friendly, knowledgeable, and provide speedy service. The waiting area is The service department is always (at least 4 interactions with service) very friendly, knowledgeable, and provide speedy service. The waiting area is Comfortable with nice snacks and beverages. More

Great! Came in around 7:30 am and they greated me with a smile. Very friendly service and they will take care of you. Went in and was out within the hour. Came in around 7:30 am and they greated me with a smile. Very friendly service and they will take care of you. Went in and was out within the hour. More

Great Service Danny took great care of me. Not only did he have me in and out in no time at all, but he parked my car under the roof when it was raining, so I woul Danny took great care of me. Not only did he have me in and out in no time at all, but he parked my car under the roof when it was raining, so I wouldn't have to get wet. That is thoughtfulness. More

First Maintenance Very pleased with service at Subaru, all maintenance was done in an extremely quick time. All the personnel that I encountered were very pleasant and Very pleased with service at Subaru, all maintenance was done in an extremely quick time. All the personnel that I encountered were very pleasant and helpful. More

fast friendly service What I liked was that the technician who was working on the car came out to explain what it had found. No talking through a middleman. The lounge ar What I liked was that the technician who was working on the car came out to explain what it had found. No talking through a middleman. The lounge area was comfortable and I was in and out in less than an hour. Great place More

Routine service visit It is easy and affordable to have my Subaru Forrester serviced. Just drive up and drop off and it's ready within an hour. The employees are friendly a It is easy and affordable to have my Subaru Forrester serviced. Just drive up and drop off and it's ready within an hour. The employees are friendly and always bring a smile! What a pleasant experience. More

I not only LOVE my Ru. I love my SOJ dealer!! This is my first Subaru and I have had it for two years!! I named it Ru! I love Ru, it is an Outback! And I don’t want anyone working on it but Sub This is my first Subaru and I have had it for two years!! I named it Ru! I love Ru, it is an Outback! And I don’t want anyone working on it but Subaru of Jax! This is also the first time in my life I refuse to go to quickly lube places! Why would I when the service here is fast accurate and properly completed! The staff (like Mac and Danny) are friendly knowledgeable and helpful! I love SOJ so much we are now a two Subaru family as my son bought his first car here last year: the BRZ which he Loves Too!! More

Excellent Service and Personal Care & Concern Very impressed with this dealership and the employees in the service department! Took the time to find out the problems with my vehicle and truly care Very impressed with this dealership and the employees in the service department! Took the time to find out the problems with my vehicle and truly cared about my safety. Jennifer was the BEST!! Will drive my car 50 miles to service it here! Willie's welcome was also warm & sincere. More