Subaru of Jacksonville - Service Center

Subaru of Jax is as good as it gets Phil, Steven, Max, Kevin and all the staff went above and beyond to take care of my Wheels Fleet Outback even out of network. Outstanding!! Thanks aga Phil, Steven, Max, Kevin and all the staff went above and beyond to take care of my Wheels Fleet Outback even out of network. Outstanding!! Thanks again!! More

Excellent sales dept and excellent service department Just had my first service experience at Jacksonville Subaru, routine service, quick, as promised, in and out \ . Could not be better, ver Just had my first service experience at Jacksonville Subaru, routine service, quick, as promised, in and out \ . Could not be better, very impressed, no car dealership has ever treated me as well. Max Talbert took care of everything. They even washed and vacummed my car as part of routine maintenance. More

Quick and Convenient Service I have a 2012 Subaru and came in for a oil change and tire rotation. The entire affair was quick and easy and everyone I interacted with was extremely I have a 2012 Subaru and came in for a oil change and tire rotation. The entire affair was quick and easy and everyone I interacted with was extremely nice and welcoming. More

Always a pleasure Another great experience at the Jax Subaru. Friendly service that was quick and affordable. I also like the lounge with TV, wifi, and office desk. Another great experience at the Jax Subaru. Friendly service that was quick and affordable. I also like the lounge with TV, wifi, and office desk. More

Amazing Experience! I absolutely love this dealership. Every time I go I always have a great experience. Every person I come across is always very friendly and helpful. I I absolutely love this dealership. Every time I go I always have a great experience. Every person I come across is always very friendly and helpful. I couldn’t ask for anything better. They are also always mindful of my time and make sure to complete my service as quick as possible all while doing a fantastic job. I am very impressed and will definitely be back. More

"Outstanding Customer Service" Very quick turn-a-round on routine service. No pressure tactics. Was very informative and helpful with recommendations for future preventative maint Very quick turn-a-round on routine service. No pressure tactics. Was very informative and helpful with recommendations for future preventative maintenance scheduling for my vehicle. I am not at all hesitant to recommend others to Subaru of Jacksonville for any Subaru servicing needs they may have. More

Fast and friendly Always a pleasant experience when coming to the Subaru dealership. This was my first time coming in for service and as soon as I pulled up I was greet Always a pleasant experience when coming to the Subaru dealership. This was my first time coming in for service and as soon as I pulled up I was greeted with a smile. They have a very comfortable waiting area and snacks for those making a stop on their lunch break. More

Maintenance The service department is always (at least 4 interactions with service) very friendly, knowledgeable, and provide speedy service. The waiting area is The service department is always (at least 4 interactions with service) very friendly, knowledgeable, and provide speedy service. The waiting area is Comfortable with nice snacks and beverages. More

Warranty repairs We bought our Outback in another state where we live half the year, but Subaru of Jacksonville Service Dept. has always treated us like their very bes We bought our Outback in another state where we live half the year, but Subaru of Jacksonville Service Dept. has always treated us like their very best customer! We recently had two items that needed repair under warranty. One was repaired while we waited along with a regular service. The second required ordering a part and keeping our car overnight. We were provided a loaner car and were called almost exactly at the predicted time that our car was completed. Jennifer was especially helpful and kept us informed about the repairs. Phil, Jr. was very helpful with the warranty. We will certainly considering buying our next Subaru from this dealer. Service makes all the difference! More

5 Star Service at Every Visit I have and always will use Subaru of Jacksonville for all my service on my 2014 Crosstrek. I have been coming to them since buying my Crosstrek in De I have and always will use Subaru of Jacksonville for all my service on my 2014 Crosstrek. I have been coming to them since buying my Crosstrek in December 2013. From making the appointment to the completion of the service, the service is done within the time estimate promised, in fact is usually done ahead of the estimate. More