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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,053 Reviews

2,053 Reviews of Subaru of Jacksonville - Service Center

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December 29, 2022

I have known Brad since he had started to work for SOJAX and this month was the first time I had Brad to really service my vehicle as a service advisor. Brad knows how to be impressive in caring for the ca More

by Decade09
Recommend Dealer
Yes
Employees Worked With
Brad North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Subaru of Jacksonville responded

We are so glad you had such a great interaction and experience with Brad! Thank you for being part of the SOJAX family!

December 17, 2022

I went to SOJAX today with a unique problem. I could not remove a screw from my license plate to remove the old plate and install the new plate. It proved to be a difficult task! I was helpe More

by Wise Guys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Seabass, Hayden, Juan Hernandez
Dec 19, 2022 -

Subaru of Jacksonville responded

Whew - 7 cars? WOW! That is a lot! We truly appreciate you being part of our SOJAX family - and we are here for whatever you need! Thank you for the great review and we look forward to seeing you again!

December 02, 2022

Amazing service in an out of town stressful situation. Best place around and I would recommend this dealer 100%. Wish I lived closer. More

by stevefreedman88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Subaru of Jacksonville responded

We wish you lived closer, too, Steve! Thank you for the kind words. We love having you as part of our SOJAX (long distance) family!

December 01, 2022

Nando is always professional and courteous. Always looking out for the customer! This is my first Subaru and I have enjoyed the sales and service department. Thank you. More

by sunniedog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando DiPasquale
Dec 01, 2022 -

Subaru of Jacksonville responded

CWelcome to both the Subaru family and the SOJAX family. We hope you're loving your Subaru.

November 30, 2022

Friendly attentive to the smallest needs. When oil was changed, he made a point of visiting me while I waited More

by Lisa B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabino Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Hernandez
Dec 01, 2022 -

Subaru of Jacksonville responded

Thanks for the awesome review! We are so happy you had a great experience with both sales and service. Thank you for being part of our SOJAX family!

November 17, 2022

When we had a fast leak in our rear tire driving from New Jersey down to Florida, Jacksonville Subaru took us in right away, diagnosed the nail in the sidewall of the tire, put two new back tires on lickety- More

by drmelaniegold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Besemer
Nov 17, 2022 -

Subaru of Jacksonville responded

Glad we were able to get you back on the road! Thank you for the great review and safe travels!

November 16, 2022

Tommy and the crew at Subaru Of Jacksonville are always really helpful and on this last visit when I needed expedited service, they came through gloriously! More

by aceatthis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Billman
Nov 16, 2022 -

Subaru of Jacksonville responded

Thanks so much for the great review and kind words! We are so happy to hear about your experience at SOJAX. We love having you as part of the family!

November 05, 2022

Juan Hernandez is the best and good friendly service person !! He’s not only a best dealer but very best for customer service!every time I called or need him for my vehicle problem He always came and h More

by bubuyogrose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Hernandez
Nov 08, 2022 -

Subaru of Jacksonville responded

We're so happy to see you enjoyed your experience with Juan! Thank you for being part of the SOJAX family!

September 23, 2022

I have had three Subaru in my family and we take all cars here. We just purchased a new Subaru through the dealer and would never choose another service department. M. McClennon and Tommy V. take great care More

by Jseabrookanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Subaru of Jacksonville responded

Thank you SO much for this review! We have such a wonderful Service Team, and they don't always get enough credit. Thank you for the kind words and shoutouts. We love having you as part of our SOJAX family!

September 13, 2022

Nando was great at finding a fast appointment for me to come in with my car and was able to fix my windshield issues ! He is always easy to reach and help with anything !!! More

by simone.uchalova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nando DiPasquale
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