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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,098 Reviews

2,098 Reviews of Subaru of Jacksonville - Service Center

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August 16, 2025

Great place nice friendly people. Danny in service was profesional and helpful. He met our expectations. We will recommend your service dept. More

by Rxmtmoritz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Subaru of Jacksonville responded

We appreciate the trust you put in us to care for your Subaru and we love having you as part of our SOJAX family. Thank you!

August 15, 2025

John was extremely helpful. Took the time to explain all functions of the car. A big plus having him explain and duplicate info when needed. Thank you John More

by Msgaglione
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Subaru of Jacksonville responded

We're so glad you enjoyed your Love Encore Delivery with John! Please don't hesitate to give us a call if you need anything else.

July 31, 2025

He’s a great person and very easy to work with. He helps us with everything we need for our car and is always quick to respond to any additional questions. Extremely helpful and communicative—we tr More

by Celicia Palmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Forgea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Maguire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Subaru of Jacksonville responded

We're so happy you enjoy your experience with John and the team! We are always here when you need us. Thanks for being part of our SOJAX family!

July 29, 2025

Highly recommend working with them if you're looking for a smooth car-buying experience! More

by Nickbikes67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aloysius Hofaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Subaru of Jacksonville responded

Thanks for the great review and for being part of our SOJAX family!

July 26, 2025

He helped us a lot as far as getting us in. I appreciate him greatly! More

by gtmclendon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schaer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Horta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony "Q" Quarterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bree Pilkington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Subaru of Jacksonville responded

Thanks for the great review and for being part of our SOJAX family!

July 26, 2025

Christian and pat were amazing and very attentive, they escorted us into the service bay, very informative, and made sure we were aware of seating areas the coffee shop! Very much enjoyed coming into this More

by Cocorosemck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Torres
Jul 28, 2025 -

Subaru of Jacksonville responded

We are here for you whenever you need us! Thanks for being part of our SOAJX family!

July 21, 2025

I was very pleased with selling my vechicle to this dealership. Suzanne was amazing and made the whole process easy More

by Cam
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne Belanger
Jul 21, 2025 -

Subaru of Jacksonville responded

Thanks for the great review!

July 20, 2025

I sold my Jeep Cherokee to Subaru of Jacksonville and Suzanne was awesome to work with. She made the whole process easy and smooth. Super helpful and professional. Great experience. – W.B. More

by W.B.
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne Belanger
Jul 21, 2025 -

Subaru of Jacksonville responded

Thanks for the kind words and review!

July 16, 2025

Subaru of jax is always so helpful every time I come in! All of the salespeople and service are so welcoming and make the experience so much better. Especially Aloysius, he was so helpful and attentive. I h More

by Subarufan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aloysius Hofaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Subaru of Jacksonville responded

Thanks for the great review and kind words about our team. We are so happy you enjoyed your experience with Al and our team and we appreciate you being part of our SOJAX family!

July 16, 2025

I recently sold my car at Subaru of Jacksonville and had the pleasure of working with Suzanne. The entire process was smooth, quick, and surprisingly easy. Suzanne was incredibly friendly and professional. More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne Belanger
Jul 17, 2025 -

Subaru of Jacksonville responded

We are so happy you enjoyed your experience with Suzanne and really appreciate the great review. Thank you!

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