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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,097 Reviews

2,097 Reviews of Subaru of Jacksonville - Service Center

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July 31, 2025

He’s a great person and very easy to work with. He helps us with everything we need for our car and is always quick to respond to any additional questions. Extremely helpful and communicative—we tr More

by Celicia Palmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Forgea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Maguire
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2025

Highly recommend working with them if you're looking for a smooth car-buying experience! More

by Nickbikes67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aloysius Hofaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Subaru of Jacksonville responded

Thanks for the great review and for being part of our SOJAX family!

July 26, 2025

He helped us a lot as far as getting us in. I appreciate him greatly! More

by gtmclendon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schaer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Horta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony "Q" Quarterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bree Pilkington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Subaru of Jacksonville responded

Thanks for the great review and for being part of our SOJAX family!

July 26, 2025

Christian and pat were amazing and very attentive, they escorted us into the service bay, very informative, and made sure we were aware of seating areas the coffee shop! Very much enjoyed coming into this More

by Cocorosemck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Torres
Jul 28, 2025 -

Subaru of Jacksonville responded

We are here for you whenever you need us! Thanks for being part of our SOAJX family!

July 21, 2025

I was very pleased with selling my vechicle to this dealership. Suzanne was amazing and made the whole process easy More

by Cam
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne Belanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Subaru of Jacksonville responded

Thanks for the great review!

July 20, 2025

I sold my Jeep Cherokee to Subaru of Jacksonville and Suzanne was awesome to work with. She made the whole process easy and smooth. Super helpful and professional. Great experience. – W.B. More

by W.B.
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne Belanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Subaru of Jacksonville responded

Thanks for the kind words and review!

July 16, 2025

Subaru of jax is always so helpful every time I come in! All of the salespeople and service are so welcoming and make the experience so much better. Especially Aloysius, he was so helpful and attentive. I h More

by Subarufan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aloysius Hofaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Subaru of Jacksonville responded

Thanks for the great review and kind words about our team. We are so happy you enjoyed your experience with Al and our team and we appreciate you being part of our SOJAX family!

July 16, 2025

I recently sold my car at Subaru of Jacksonville and had the pleasure of working with Suzanne. The entire process was smooth, quick, and surprisingly easy. Suzanne was incredibly friendly and professional. More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne Belanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Subaru of Jacksonville responded

We are so happy you enjoyed your experience with Suzanne and really appreciate the great review. Thank you!

July 15, 2025

The dealership salesman was very helpful with choosing style and trims. He answered all my questions. More

by Slaqmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Ogden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Subaru of Jacksonville responded

Thanks for the great review and for being part of our SOJAX family!

July 11, 2025

Friendly staff. Informative. Thorough. Always a good experience. Quick (in a good way). Appreciate them. More

by Cfeikle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Subaru of Jacksonville responded

Thanks for the awesome review and for being part of our SOJAX family!

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