Subaru of Gwinnett - Service Center

Great customer service from Tuan. I am concerned about loud cold start and front end sounds that were not present before service. I am concerned about loud cold start and front end sounds that were not present before service. More

There were some communication problems. No one answered phone; no one returned my calls. Fortunately, Brenda Smith and Issa Kane took care of my schedule problems—thank you so much! No one answered phone; no one returned my calls. Fortunately, Brenda Smith and Issa Kane took care of my schedule problems—thank you so much! More

Subaru of Gwinnett always provides an excellent service experience and my most recent service visit exceeded my expectations. Brenda is an exceptional service rep. She stayed in touch with me throughout th experience and my most recent service visit exceeded my expectations. Brenda is an exceptional service rep. She stayed in touch with me throughout the service inspection and work. I was pleasantly surprised that she took the time to review the vehicle's service history before I arrived. SOG sets the standard for overall service experience. More

I was informed the cracking and tearing to my Legacy seat leather is cosmetic and as such will not be covered by my extended warranty. I don’t buy this one bit. If the leather is tearing it’s not holding up leather is cosmetic and as such will not be covered by my extended warranty. I don’t buy this one bit. If the leather is tearing it’s not holding up to the standard it’s supposed to and my leather seat is not functioning properly. I’m very disappointed that this was the conclusion of the service center. The tearing and cracking is getting worse daily. This will make me question where I take my car for service which is a great shame as service has generally been good excepting this. More

Great service. I was in and out quick. Inquired also about parts they were able to assist me. I was in and out quick. Inquired also about parts they were able to assist me. More

Great customer service provided. Arrangements were made so rental car was available when our car was dropped off for service. Arrangements were made so rental car was available when our car was dropped off for service. More

Great service. Thank you. Service was completed promptly. The service department meets or exceeds my expectation Thank you. Service was completed promptly. The service department meets or exceeds my expectation More

Very pleasant and friendly. thank you for your service. The rental service was a good experience. thanks. thank you for your service. The rental service was a good experience. thanks. More

Really appreciated the loaner car and the desire to please that Subaru of Gwinnett always shows. please that Subaru of Gwinnett always shows. More

Great people! I was however very disappointed I needed a battery and you had none in stock had to go to advanced auto. Was not pleased with them. Would much rath I was however very disappointed I needed a battery and you had none in stock had to go to advanced auto. Was not pleased with them. Would much rather give you my business. More