Subaru of Gwinnett - Service Center

Issa was very helpful and responsive, and overall a great person to work with. I appreciated his service. person to work with. I appreciated his service. More

The service was OK, could have been bit quicker. The service advisor said, there will an email with what needs to done on your car, w hi ch was missing. The service advisor said, there will an email with what needs to done on your car, w hi ch was missing. More

The staff was very nice friendly and efficient The facility was outstanding. I was treated very well and I felt like family. facility was outstanding. I was treated very well and I felt like family. More

This service center is efficient, clean, and professional. Unfortunately they are a little more expensive than I hoped. Overall goof experience. professional. Unfortunately they are a little more expensive than I hoped. Overall goof experience. More

The service department manager needs work customers service and follow up with customers and contact with customer. service and follow up with customers and contact with customer. More

I was told my issue with losing oil was nothing more than needing a replacement PCV valve. I was also told (and charged for) topping off all my fluids. One week later my washer fluid light is on, and 2 month needing a replacement PCV valve. I was also told (and charged for) topping off all my fluids. One week later my washer fluid light is on, and 2 months later I’m on my 3rd bottle of oil added. I called, but no callback. Someone else will help me, because apparently it won’t be them. More

My service advisor, Jamil, Always provides me with excellent customer service. He Always ready to help when I have stopped in with a problem with no appointment he has taken my car in, given me a cour excellent customer service. He Always ready to help when I have stopped in with a problem with no appointment he has taken my car in, given me a courtesy car and kept me advised as to the status of the work done on my car More

Great service. Much appreciated. tried to submit this but was asked for more. Please let us submit our answers that way we choose or i won"t do another survey. Much appreciated. tried to submit this but was asked for more. Please let us submit our answers that way we choose or i won"t do another survey. More

Sebastian and team were extremely helpful and attentive throughout my service experience. If I would make any suggestions to MANAGEMENT for improvement it would be this: although my vehicle was ready,I throughout my service experience. If I would make any suggestions to MANAGEMENT for improvement it would be this: although my vehicle was ready,I had to wait over 40min upon my arrival to checkout. Please make the checkout process more streamlined and have adequate staff at close of business for your service customers. Sebastian was working quickly and carefully to ensure my experience was professional and thorough. More

Jamil Felix is an excellent service advisor. He was very thorough in explaining the service needs for my vehicle. I appreciated his courteousness and professionalism. He was very thorough in explaining the service needs for my vehicle. I appreciated his courteousness and professionalism. More