Subaru of Gwinnett - Service Center

Gwinnett is the best place for great customer service, awesome service and wonderful people. Thanks awesome service and wonderful people. Thanks More

Great dealer and service in every way. Do what they say: on time, rack rate, make sure you know what service is needed to keep your trusty steed running smoothly and reliably, and do the w Do what they say: on time, rack rate, make sure you know what service is needed to keep your trusty steed running smoothly and reliably, and do the work quickly. Add in a great waiting room with drinks and more than you'd ever expect and why go elsewhere? This one is a class act from purchase to repair. More

I was in and out within the hour! Car fluids were topped off. Communication via text is excellent. Car fluids were topped off. Communication via text is excellent. More

Subaru of Gwinnett took great care of my Forester as they always have. I thought there was some serious damage to my car, but it just needed a realignment badly. So thankful for their honesty. always have. I thought there was some serious damage to my car, but it just needed a realignment badly. So thankful for their honesty. More

Clean dealership and very friendly staff. Staff explained what they would do and did not pressure me into the recommended services Staff explained what they would do and did not pressure me into the recommended services More

I’ve been to this dealership for three years now to get my Subaru serviced and they have been consistently giving me the best service. Thanks Jeff, Tuan, and Sebastian! my Subaru serviced and they have been consistently giving me the best service. Thanks Jeff, Tuan, and Sebastian! More

The air pressure of my car’s tire was weak,so I went to put air into the tire. Jeff who a maintenance service staff there, he took good care of the right that I did not receive during the maintenance perio put air into the tire. Jeff who a maintenance service staff there, he took good care of the right that I did not receive during the maintenance period and made me very happy. Jeff Bowman improved the image of the Gwinnett Subaru dealership and set an example in the service and customer care. I would like to thank him for how professional he has done to customer care and maintenance for my car. More

Fast service and Issa is professional and responsive. My car is running like a top and I appreciate this dealership! My car is running like a top and I appreciate this dealership! More

Quick and easy visit for maintenance on my 24 Crosstrek. Staff are always polite & knowledgeable. Staff are always polite & knowledgeable. More

NOTE: This is my FOURTH response to survey requests. I believe better coordination is needed between those seeking such responses. Below is my response to the survey previously sent to me: ////////// I believe better coordination is needed between those seeking such responses. Below is my response to the survey previously sent to me: ////////////////////// I prefer to text my response, because when I clicked on the link above it REQUIRED me to set up a Google account, which I do not wish to do. I don't know what format or questions are contained in your survey, so I will just give my free flow response. I live in Aiken, South Carolina and am staying with my daughter in Dacula while repairs are being made to my home damaged by hurricane Helene. I normally have my Subaru serviced by Gerald Jones Subaru, in Augusta GA. To avoid further suspense, let me just start by saying that Gwinnett Subaru is the absolute BEST service department I have ever experienced in my 76 years. I have owned Mercedes and been to some of, what I thought were elite dealerships, but I was blown away by the atmosphere and culture of service I experienced at Gwinnett Subaru. From the welcoming by name on the service board to the near detailing wash of my vehicle at departure, everything was superb. I don't mean that as just a common platitude, your service was far above my expectations; and I have high standards. A "quite" room, a child's play room, a video of the mechanics under hood vehicle inspection, even a water bowl and doggy treats for our furry friends; what more could anyone ask for (well maybe a recliner 😂)? I know this is not your typical survey response format, so I'll just close by saying Thank You for letting me be your customer. Richard C Skillman rskillma@bellsouth.net More