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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,043 Reviews

3,043 Reviews of Subaru of Gwinnett - Service Center

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June 21, 2012

Jill has taken care of my service needs for three years, always giving me good advice and service. Many extra things, like car wash, also. Auto service is very emotional for most people, but Jill is calm, More

by ltlbro46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June 20, 2012

I am a proud Subaru owner since 2003 and have been very satisfied with the service and personnel at SOG. I am fortunate to have met Jill Thurston who over the years has been the best car service represent More

by babe1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June 18, 2012

This dealership rates above all in my opinion. The sales person we worked with when I bought my Forester was outstanding. He made what is usually a difficult thing to do seem so easy. There was no pressur More

by heatherand9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June 13, 2012

Jill Thurston is so good at providing excellent customer service that she makes it look easy. I appreciate her courtesy and honesty. She keeps me informed regarding the progress on my car; the work seems to More

by cbuffaloe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June 12, 2012

Ihave Been taking my 2 Subaru's in for service since 2004, I have always received Great, Friendly service. I live 2 hours away, even though there is a Dealership closer in Asheville, NC , I would rat More

by wineguru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June 09, 2012

I cannot speak highly enough of Jill Thurston. The last dealership I went to (not a Subaru dealership)there was so much turnover, I never saw the same person twice, and I never felt completely comfortable More

by crickmon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June 09, 2012

Although I have to drive a bit out of my way to go to Subaru of Gwinnett, it is well worth it to me. All the staff are very friendly and helpful. I am greeted quickly and efficiently. If they find any More

by jmoore1061
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June 08, 2012

I love bringing my car repairs and maintenance to Jill because she is so attentive to my needs and knowledgeable about the needs of my car. She always hears what I am really saying and provides precisely More

by mmccance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jill Thurston
June 04, 2012

Jill is always ready and willing to assist each time we bring our Outback in for service at Subaru of Gwinnett. She is truly an asset to the organization. More

by bryanscottwilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June 03, 2012

Jill is the BEST! Friendly, professional, helpful, Jill is the BEST! Friendly, professional, helpful, accommodating. She is the kind of service person that builds trusting relationships with custome More

by DonaldMiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With