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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,064 Reviews

3,064 Reviews of Subaru of Gwinnett - Service Center

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February 19, 2013

I have been going to SOG for over 5 years. They are always extremely pleasant, very fair and accommodating. Jill is wonderful to work with and i would recommend her to anyone who owns a Subaru. More

by CrisSmothermon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
February 15, 2013

Jill has been continually an employee who represents the very best in customer service - helpful, friendly, courteous and knowledgeable. As a face of Subaru of Gwinnett you could ask for nothing more. She i More

by hschecter
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
February 08, 2013

I just had my first service (3000 mile) on my 2012 Legacy and it was much more painless than other dealers I have used. They did the oil change and worked on my passenger side door. Now the door had a squeak More

by jsr5484
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
January 31, 2013

I have been going to Subaru of Gwinnett ever since I bought my first Outback several years ago. The quality of the work is excellent and always completed on schedule. Jill Thurston has been my persona More

by Brightberry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
January 27, 2013

I bought my Outback here in 2007 and have been coming in for service since then. The service department has always been good but lately they have even gotten better. The main improvement is in the helpful a More

by rmartinengo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alyssa Elery
January 26, 2013

Best dealership with which I have ever dealt. The service people are always so nice and accommodating to my needs whether I had an appointment or not. More

by Cuzzies
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim Heet, Alyssa Elery
January 26, 2013

Jill Thurston exceeded my expectations during my visit to Subaru of Gwinett to have my Tribeca serviced. Taking extreme pride in her work and putting the customer's needs above her own, Jill delivered outsta More

by robertjohn12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jill Thurston
January 23, 2013

I have been coming to Subaru of Gwinnett for over 8 years. Jill Thurston has always been a great person to work with. I feel like she always has my best interest in mind when she advises me on servic More

by kathy3750
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
January 19, 2013

Jill Thurston is the finest customer service representative I have dealt with in any service business. She is unfailingly well prepared and anticipates customers' needs. I go to a Subaru deale More

by srkinsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
January 18, 2013

This is my 2nd Subaru from SOG, Forester for 3 years and now the Tribeca, and Jill has been there to take care of me from the beginning. We gave the Forester to my daughter and she loves it. We KNOW that More

by nancyhyde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nancy Hyde
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