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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,064 Reviews

3,064 Reviews of Subaru of Gwinnett - Service Center

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November 22, 2024

I was pleased with my recent service experience with Issa Kone at Subaru of Gwinnett. They stayed after closing hours to complete the service so we did not have to leave the car overnight. More

by ALANANDERSON
Recommend Dealer
Yes
Employees Worked With
Issa Kone
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

I have been a Subaru owner since 2017 and recently purchased another Subaru Crosstrek. My 2018 Outback is having issues since last year and it has been a nightmare. November 2023 : TPMS light on - t More

by MANISHAJ70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
November 19, 2024

Another satisfied customer! Thanks so much Subaru Gwinnett for providing outstanding quality customer service, great auto technicians, and quality maintenance on my car! The Cot More

by cottmanonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill Thurston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bowman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Issa Kone
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

Good experience, and everyone is very nice, and I would like to come it next time. More

by 945957319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill Thurston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bowman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hailey Armour
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Ramirez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gallardo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Issa Kone
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

Jeff went above and beyond to keep us informed of timing, needs of our car, and explaining necessities and our options. He is personable and understands the system. You are fortunate to have him as an employ More

by BBSONG54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

Issa was very helpful and responsive, and overall a great person to work with. I appreciated his service. More

by LUCASLEGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issa Kone
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

The service was OK, could have been bit quicker. The service advisor said, there will an email with what needs to done on your car, w hi ch was missing. More

by SHIVAKUMAR40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xxxxx
November 14, 2024

The staff was very nice friendly and efficient The facility was outstanding. I was treated very well and I felt like family. More

by DPBELL10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hailey Armour
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

This service center is efficient, clean, and professional. Unfortunately they are a little more expensive than I hoped. Overall goof experience. More

by ASHBWOODS88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

The service department manager needs work customers service and follow up with customers and contact with customer. More

by DSBURNETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sellier
1.0
This rating includes all reviews, with more weight given to recent reviews.