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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,065 Reviews

3,065 Reviews of Subaru of Gwinnett - Service Center

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September 28, 2016

Check engine light Bad gas cap but was taken care of in a quick and fair manner. This dealer has very good service and a very nice waiting area. More

by Eim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Thurston
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2016

They always exceed my expectations My daughter drives this car and lives out of town. We have tried other Subaru dealerships in Texas and South Carolina where she has lived but none of More

by Mhalaszynski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle my service writer
September 16, 2016

Beyond what I expected After receiving recall notices I brought my 13 year old car in for them to check the passenger airbag. I was greeted immediately by Kyle and led to th More

by village weaver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle, Esa
September 07, 2016

Great service. Work performed was done right the first time I drive from Destin Fl to get service at your dealership because there is no dealer that comes close to your expertise, courtesy and excellent work pr More

by Mickey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Thurston
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2016

Service Excellence From vehicle drop off to vehicle pick up, Subaru of Gwinnett provides friendly and excellent service. In particular, Kyle Formula is an outstanding se More

by j01234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
Sep 12, 2016 -

Subaru of Gwinnett responded

Thank you so much for your feedback. We're thrilled to hear about your positive experience with Kyle and our service department. We hope to see you again for all of you vehicle needs.

September 04, 2016

In and out quickly Made an appointment for a Saturday morning for routine service. They had me in and out in under an hour and that included them washing my vehicle. I w More

by Justducky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't recall
Sep 12, 2016 -

Subaru of Gwinnett responded

Thank you for taking the time to provide us with feedback on your experience at our dealership! We hope to see you again.

September 03, 2016

Love the Service Department at SOG! Finished a long walk with my pup this morning and got back to my car and noticed a pretty sizable piece of metal sticking out of my tire. I couldn't t More

by LindseykMo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle F.
Sep 12, 2016 -

Subaru of Gwinnett responded

Thank you for much for your feedback on your experience at our dealership. We're so pleased to hear about your positive experience. We hope to see you again for any future servicing needs!

September 01, 2016

Saved my Labor Day weekend!! My 2015 Forester was acting weird today while I was at lunch so I stopped by the dealer so they could ride with me and see what was happening even tho More

by Tim Whitlock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Sep 12, 2016 -

Subaru of Gwinnett responded

Thank you so much for taking the time to provide us with feedback on your experience at our dealership. We're thrilled to hear about your positive experience. We look forward to seeing you again in the future for all of your vehicle needs.

August 31, 2016

Efficient Service Jill has taken care of my Subaru Forester for years. Now she is running an excellent team as Service Manager. Kyle handled everything about my appoint More

by ForesterOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Thurston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Formella
Sep 12, 2016 -

Subaru of Gwinnett responded

Thank you so much for taking the time to give us your feedback. We're thrilled to hear about your positive experience. We look forward to seeing you again in the future for all of your vehicle needs.

August 30, 2016

First time there, great experience! I have to have had a great experience to even take the time to rate a company. First time here to get my Son's 30,000 mile service done. From the More

by SBeam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Alyssa Elery
Sep 12, 2016 -

Subaru of Gwinnett responded

Thank you for choosing Subaru of Gwinnett and providing us with feedback on your experience at our dealership. We're thrilled to hear about your positive experience. We look forward to seeing you again in the future for all of you vehicle needs.

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