Subaru of Gwinnett - Service Center

Great service The ladies and gents are spot on with customer service. They had me in and out quickly and really did a great job on my car. The ladies and gents are spot on with customer service. They had me in and out quickly and really did a great job on my car. More

Jill and her crews are top notch! Can't say enough about Jill Thurston and her crew in the mIntenance dept of Subaru Gwinnett. Always friendly, service oriented, and customer focused. Can't say enough about Jill Thurston and her crew in the mIntenance dept of Subaru Gwinnett. Always friendly, service oriented, and customer focused. Bravo! More

It was timely and what I expected. Not much to say other than I will return for the next service. I don't have more to say because I don't really fine service to appealing. Not much to say other than I will return for the next service. I don't have more to say because I don't really fine service to appealing. More

Oil change and flat tire service The personnel were very polite and professional. The service was performed in a timely fashion. Explained what was to be done before service, includin The personnel were very polite and professional. The service was performed in a timely fashion. Explained what was to be done before service, including potential extra expense on tires. After service, the extra expense was not necessary and I really appreciated the honesty of the service department. More

Awesome place very personable This dealer is great. You feel right at home when you pull in and enter the premises. Everyone treats you as VIP. Love coming here for a few years now This dealer is great. You feel right at home when you pull in and enter the premises. Everyone treats you as VIP. Love coming here for a few years now. On my 3rd Outback. More

Outstanding I was in quickly and everything was done as expected. I am always happy when I come in to get my car taken care of. I was in quickly and everything was done as expected. I am always happy when I come in to get my car taken care of. More

Quick response. Accurate advice. Very knowledgeable and quick service. Courtsey car wash like no other japanese economy brand did. Advice only mecessary thing and reasonable issue wit Very knowledgeable and quick service. Courtsey car wash like no other japanese economy brand did. Advice only mecessary thing and reasonable issue with cost. Other dealer like honda try to steal money from you by changing air and cabin filters for $250? More

Great customer service Easy scheduling. Very friendly, efficient staff. Nice, comfortable waiting area. Explanation of service to be completed and costs prior to the start Easy scheduling. Very friendly, efficient staff. Nice, comfortable waiting area. Explanation of service to be completed and costs prior to the start of the service. More

perfect balancing and alignment Had a vibration on steering wheel, and it is finally gone. Kyle and the service team performed nothing short of excellence. Thank you again gwinnett s Had a vibration on steering wheel, and it is finally gone. Kyle and the service team performed nothing short of excellence. Thank you again gwinnett subaru More

Great service experience I stopped in to buy a master key for a used Outback I purchased in Florida , where I live and drove the car to Duluth for my daughter's use. After ge I stopped in to buy a master key for a used Outback I purchased in Florida , where I live and drove the car to Duluth for my daughter's use. After getting the key from Summer in parts dept she ask service if they could squeeze me in to have the key programmed to the car. I was pleasantly surprised how accommodating this dealership was. I spoke to Issa, an advisor, and since it was my first visit he keyed in my info and noticed there were 3 open recalls. He offered to take care of the recalls as well if I could leave the car with him. He also offered a loaner car if I needed one. Almost all dealers down my way would not offer loaners unless the serviced car was purchased from them. After the next day the car was ready. I can promise Subaru of Gwinnett one thing, when it's time to purchase a new Subaru I will make that trip because of their outstanding customer service offered to me. More