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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,045 Reviews

3,045 Reviews of Subaru of Gwinnett - Service Center

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April 29, 2018

Terrific to deal with All our interactions have been positive and very helpful. Both of our Subaru vehicles perform as expected. Service has been great and we haven't had a More

by MICHAELWALD50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Sikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jill Thurston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Elery
Apr 30, 2018 -

Subaru of Gwinnett responded

Thank you for taking the time to give us your feedback. We are thrilled to hear about your experience at our dealership. Please come back to see us for all of your vehicle needs.

April 27, 2018

Great service! I have always gotten great service here. Kyle was very honest and caring. They don’t do unnecessary work and do a good job. I highly recommend this de More

by CAVARADOSSI
Recommend Dealer
Yes
Employees Worked With
Kyle, Alyssa Elery
Apr 30, 2018 -

Subaru of Gwinnett responded

Thank you so much! All of us at Subaru of Gwinnett are pleased that you had a great and worry free service visit. Be sure to let us know if there is anything else we can do to make your experience a stellar one.

April 27, 2018

nice people and great service Amanda Priest was the person I dealt with. She was very nice and answered all my questions. Other people in service were pleasant as well. More

by ybrasel
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amanda Priest
Apr 30, 2018 -

Subaru of Gwinnett responded

Thank you so much! It was our pleasure serving you and we hope to see you again!

April 26, 2018

Awesome service! From the personalized greeting to the well-stocked lounge area, Subaru of Gwinnett makes getting my vehicle serviced easy and convenient. I will defi More

by SSYRE79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Thurston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2018 -

Subaru of Gwinnett responded

Thank you so much! All of us at Subaru of Gwinnett are pleased that you had a great and worry free service visit. Be sure to let us know if there is anything else we can do to make your experience a stellar one.

April 26, 2018

Best experience possible Perfect service experience. Met by friendly young woman as I drove up who started the process. She then led me to the Service Rep, who was also supe More

by ROBERTVGEIGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Elery
Apr 30, 2018 -

Subaru of Gwinnett responded

Thank you so much! All of us at Subaru of Gwinnett are pleased that you had a great and worry free service visit. Be sure to let us know if there is anything else we can do to make your experience a stellar one.

April 26, 2018

Such professionals! You guys made the entire process so easy!. Thank you for your professionalism, courtesy and follow up. I would highly recommend you to my friends and More

by timothycox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Thurston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herb Hoffman, Alyssa Elery
Apr 30, 2018 -

Subaru of Gwinnett responded

Thank you so much! It was our pleasure serving you and we hope to see you again!

April 25, 2018

Awesome Alyssa She was just awesome, and the young man assisting her too! Sales didn’t emphasize the 6k mile service/ no cost and other benefits not spelled out dire More

by ERICSATCHER3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : The receptionist? The one when we bought it, and the one now! She refilled the expresso pkts , Alyssa Elery, Charles Williams
Apr 30, 2018 -

Subaru of Gwinnett responded

Thank you for taking the time to give us your feedback. We are thrilled to hear about your experience at our dealership. We hope you are enjoying your new car. Please come back to see us for all of your vehicle needs.

April 23, 2018

Class "A" service The entire staff is great and they are a pleasure to deal with. They all step in and they take the extra steps to make their customers happy. More

by PAULYEMAIL.PJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I ddealt with several, but I remember Kyle hrlping me out greatly.
Apr 30, 2018 -

Subaru of Gwinnett responded

On behalf of the Subaru of Gwinnett Service Department, we'd like to thank you for your kind words. We strive to make sure our customers needs are met. We hope to see you again for all of your Subaru needs.

April 20, 2018

Outstandings Service Everything from start to finish is done professionally. I feel like an honored guest every time I go to get my vehicle serviced. Thank you!! More

by COBRACDR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Elery
Apr 30, 2018 -

Subaru of Gwinnett responded

Thank you so much! It was our pleasure serving you and we hope to see you again!

April 20, 2018

10,000 mile service The service was quick and pleasant. There are lots of drinks and snacks. My service writer was very god and informative. Product knowledge was excell More

by Steve2452
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Apr 30, 2018 -

Subaru of Gwinnett responded

Thank you so much! All of us at Subaru of Gwinnett are pleased that you had a great and worry free service visit. Be sure to let us know if there is anything else we can do to make your experience a stellar one.

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