3,045 Reviews of Subaru of Gwinnett - Service Center
Efficient and friendly The Service Center employees are especially efficient and very friendly. From the time I arrived and was greeted until my car was serviced and ready, The Service Center employees are especially efficient and very friendly. From the time I arrived and was greeted until my car was serviced and ready, I felt comfortable knowing I would be treated well and their work would be exemplary. More
Fantastic Dealership, we'll never go anywhere else I bought my Forester from Lance back in 2015 and my husband bought his Legacy from Nelson in 2017. After my purchasing and subsequent service visits, I bought my Forester from Lance back in 2015 and my husband bought his Legacy from Nelson in 2017. After my purchasing and subsequent service visits, I will never take my business anywhere else. Subaru of Gwinnett has shown time over time that they value their customers and put them first. Alyssa always makes service a breeze and way less of a headache than any other dealership I've been to. More
18k mile maintenance...ended up buying a second Subaru :) Every employee is always very pleasant and willing to do what ever is needed to ensure a satisfactory visit. Came in for routine maintenance on our O Every employee is always very pleasant and willing to do what ever is needed to ensure a satisfactory visit. Came in for routine maintenance on our Outback and found a Legacy and bought it too. More
Excellent service Very easy to work with on my service. Highly recommend them. They assisted me way beyond the standard requirements and were very fair to work with. wi Very easy to work with on my service. Highly recommend them. They assisted me way beyond the standard requirements and were very fair to work with. will continue to do business with them. More
Service related Exceptional service, very fair and reasonable to work with, would highly recommend them for any service needs, they bent over backward to make sure I Exceptional service, very fair and reasonable to work with, would highly recommend them for any service needs, they bent over backward to make sure I was 100 % satisfied. More
Great Every single employee there was very helpful and friendly.they really took their time to help and listen to better help me. I’m very satisfied. Every single employee there was very helpful and friendly.they really took their time to help and listen to better help me. I’m very satisfied. More
Thorough Repair My car had an extremely odd issue. I dropped it off and was given a clean loaner in no time. My service advisor (Issa K) had good communication and an My car had an extremely odd issue. I dropped it off and was given a clean loaner in no time. My service advisor (Issa K) had good communication and answered my questions in a timely manner. Jill the service manager was very helpful in explaining all the nuances associated with the repair. The technicians notes were very thorough along with the repair. I confidently took delievery of my vehicle. Everyone was extremely friendly including the loaner car assistants. More
Routine 24K Service The service people are always friendly & very helpful. I always feel comfortable with what they say and do. In short, I trust them every time. The service people are always friendly & very helpful. I always feel comfortable with what they say and do. In short, I trust them every time. More
You’re good I’ll have had a good experience each time i have worked with the service department. You guys go above and beyond thanks John Watson I’ll have had a good experience each time i have worked with the service department. You guys go above and beyond thanks John Watson More
Great Service The staff is always friendly and the waiting area is very nice. This is the only dealership we like coming to. We used to dread having to take our oth The staff is always friendly and the waiting area is very nice. This is the only dealership we like coming to. We used to dread having to take our other cars in for service. It’s a pleasure to bring it to Subaru of Gwinnett. More