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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,045 Reviews

3,045 Reviews of Subaru of Gwinnett - Service Center

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May 02, 2018

Efficient and friendly The Service Center employees are especially efficient and very friendly. From the time I arrived and was greeted until my car was serviced and ready, More

by vsolcott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Michael Felt
May 28, 2018 -

Subaru of Gwinnett responded

On behalf of the Subaru of Gwinnett Service Department, we'd like to thank you for your kind words. We strive to make sure our customers needs are met. We hope to see you again for all of your Subaru needs.

May 02, 2018

Fantastic Dealership, we'll never go anywhere else I bought my Forester from Lance back in 2015 and my husband bought his Legacy from Nelson in 2017. After my purchasing and subsequent service visits, More

by Laura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Willhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Elery, Nelson Gibson
May 28, 2018 -

Subaru of Gwinnett responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

May 01, 2018

18k mile maintenance...ended up buying a second Subaru :) Every employee is always very pleasant and willing to do what ever is needed to ensure a satisfactory visit. Came in for routine maintenance on our O More

by Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle, Charles Williams
May 28, 2018 -

Subaru of Gwinnett responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

May 01, 2018

Excellent service Very easy to work with on my service. Highly recommend them. They assisted me way beyond the standard requirements and were very fair to work with. wi More

by murrayk101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Angel
May 28, 2018 -

Subaru of Gwinnett responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

May 01, 2018

Service related Exceptional service, very fair and reasonable to work with, would highly recommend them for any service needs, they bent over backward to make sure I More

by murrayk101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Angel
May 28, 2018 -

Subaru of Gwinnett responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

April 30, 2018

Great Every single employee there was very helpful and friendly.they really took their time to help and listen to better help me. I’m very satisfied. More

by hugo_quan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Thurston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herb Hoffman, Alyssa Elery, Nelson Gibson, Charles Williams
Apr 30, 2018 -

Subaru of Gwinnett responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

April 30, 2018

Thorough Repair My car had an extremely odd issue. I dropped it off and was given a clean loaner in no time. My service advisor (Issa K) had good communication and an More

by C.B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Thurston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Issa Kone
Apr 30, 2018 -

Subaru of Gwinnett responded

Thank you so much! All of us at Subaru of Gwinnett are pleased that you had a great and worry free service visit. Be sure to let us know if there is anything else we can do to make your experience a stellar one.

April 30, 2018

Routine 24K Service The service people are always friendly & very helpful. I always feel comfortable with what they say and do. In short, I trust them every time. More

by RFKYLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Thurston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can't remember service rep I dealt with directly, but he and all others were really great. Thanks.
Apr 30, 2018 -

Subaru of Gwinnett responded

Thank you so much! All of us at Subaru of Gwinnett are pleased that you had a great and worry free service visit. Be sure to let us know if there is anything else we can do to make your experience a stellar one.

April 30, 2018

You’re good I’ll have had a good experience each time i have worked with the service department. You guys go above and beyond thanks John Watson More

by JOHNRWATSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Hoffman, Alyssa Elery, Elizabeth Puckett
Apr 30, 2018 -

Subaru of Gwinnett responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

April 30, 2018

Great Service The staff is always friendly and the waiting area is very nice. This is the only dealership we like coming to. We used to dread having to take our oth More

by MelissaHerbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
May 07, 2018 -

Subaru of Gwinnett responded

On behalf of the Subaru of Gwinnett Service Department, we'd like to thank you for your kind words. We strive to make sure our customers needs are met. We hope to see you again for all of your Subaru needs.

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