Subaru of Gwinnett - Service Center

consistently good service Kyle is always pleasant and helpful...you are lucky to have him! Clean waiting area, healthy snack options, good coffee make the wait fly by! Kyle is always pleasant and helpful...you are lucky to have him! Clean waiting area, healthy snack options, good coffee make the wait fly by! More

Best service dept ever!! Jill had taken care of our family cars since 2009 and now with her well deserved promotion turned us over to Issa. Issa is the best, kindest and happ Jill had taken care of our family cars since 2009 and now with her well deserved promotion turned us over to Issa. Issa is the best, kindest and happiest man I’ve ever known and will continue to take care of our family cars including our two new Ascents. Jill stopped by before we left to visit with us. We love Jill! My daughter’s family has just purchased a 2nd Subaru and Alyssa takes good care of them. WE LOVE SUBARU OF GWINNETT!!! More

Great Experiences so far Bought my 2018 Crosstrek Limited in September of last year. The salesman (Matt) was great, present but not pushy. He gave suggestions based upon what Bought my 2018 Crosstrek Limited in September of last year. The salesman (Matt) was great, present but not pushy. He gave suggestions based upon what I wanted, and not what would come with the highest price tag. He's even kept in touch since then. My maintenance experiences have been much the same. The techs who take the car are always pleasant, the shop is amazingly clean. The waiting area is as equally clean and comes with a full service coffee / tea bar, clean and comfortable cushioned seats, plenty of space to put your drinks down, and a tv that is operational. Would recommend to anyone! More

Efficient, professional, courteous. I was able to schedule service online the evening before my appointment. On arrival, a service representative greeted me and immediately prepared my c I was able to schedule service online the evening before my appointment. On arrival, a service representative greeted me and immediately prepared my car for service. The waiting area is comfortable, clean,and quiet. A complimentary snack bar is provided for customers that is well-maintained. It is always nice to have the work completed in the time-frame I was given and to have the car's exterior washed. More

Great people No pressure. Looking to buy in the future, looked at outback. Have a forester now, Worked with service today and they washed and vacuumed my car. Y No pressure. Looking to buy in the future, looked at outback. Have a forester now, Worked with service today and they washed and vacuumed my car. Yay!, More

Spur of the moment repair Did not have an appointment. Was in Midtown for my brother's follow-up medical appointment & noticed some water leaking from under dash on passenger Did not have an appointment. Was in Midtown for my brother's follow-up medical appointment & noticed some water leaking from under dash on passenger side. Was there at service dept by 1 pm and through by 3 pm. Also there was no charge! More

Very bad service rep I had a very bad experience. There is one service rep who is very rude and treated several customers very badly. The other reps and service manager we I had a very bad experience. There is one service rep who is very rude and treated several customers very badly. The other reps and service manager were good. More

Subaru visit I few weeks ago I received an offer in the email for 29.99$ to change the cabin air filter . However when I got to the dealership I was told that it w I few weeks ago I received an offer in the email for 29.99$ to change the cabin air filter . However when I got to the dealership I was told that it was a mistake and the actual price would be around 60$ . I told the service person that I did not get an updated email and if he can ask the manager . They ended up changing the cabin foyer for the 29.99 and I was happy that they worked the deal for me . More

Excellent first service on Crosstrek I was greeted promptly by service personal with a smile and my furry best friend was welcome as well. The addressed my one concern, did the service an I was greeted promptly by service personal with a smile and my furry best friend was welcome as well. The addressed my one concern, did the service and had me own my way within in a very reasonable amount of time. More

Coffee Break? I had a 2 holes in my tire and the tire neededto be replacec, The car was ready before I sat down to drink the complimentary coffee. I had a 2 holes in my tire and the tire neededto be replacec, The car was ready before I sat down to drink the complimentary coffee. More