3,045 Reviews of Subaru of Gwinnett - Service Center
6K miles service I had my Subaru first service at Subaru of Gwinnett. They were very friendly, accommodating and helpful even though I had to move up my appointment se I had my Subaru first service at Subaru of Gwinnett. They were very friendly, accommodating and helpful even though I had to move up my appointment several times. Thanks everyone who had to work with me to keep my Subaru Outback up to date. More
Excellent! I was greeted warmly, the service techs updated me at each step. I liked that they photographed my car before service. The car was completed on time a I was greeted warmly, the service techs updated me at each step. I liked that they photographed my car before service. The car was completed on time and everything was great! More
Excellent Always professional and friendly. Excellent service, accommodating. I highly recommend this location. I drive from Decatur past the Decatur location t Always professional and friendly. Excellent service, accommodating. I highly recommend this location. I drive from Decatur past the Decatur location to come to thank you More
Outstanding service department I arrived on time and was cheerfully greeted. Shaun answered all my questions and my service was done in a very timely manner. In fact, a little less I arrived on time and was cheerfully greeted. Shaun answered all my questions and my service was done in a very timely manner. In fact, a little less time than expected. More
My frist experience at a Subaru dealer was above Five Stars Excellent experience just to have my tires check, fast check in the Express Lane service and accommodating and great customer service for the young la Excellent experience just to have my tires check, fast check in the Express Lane service and accommodating and great customer service for the young lady in check bay showed me multiple area to wait until my vehicle was check. I will visit Subaru of Gwinnet again. Thank all of for and outstanding experience. Hazel Johnson More
Go to another dealer Garbage service department. No one above the age of 25.... One of the kids tried to charge me $125 for an oil change before talking to his supervisor Garbage service department. No one above the age of 25.... One of the kids tried to charge me $125 for an oil change before talking to his supervisor....which was another 22 year old... More
oil change Nice waiting room, efficient service, no high pressure sales pitch for stuff that's easy to DIY, and not really needed anyway. I didn't buy my car at Nice waiting room, efficient service, no high pressure sales pitch for stuff that's easy to DIY, and not really needed anyway. I didn't buy my car at this dealership, but they treat me like I do. More
Great Service The service department is prompt and attentive. I was able to get a full inspection of my new car in 45 minutes. They didn’t try to up sell me on thin The service department is prompt and attentive. I was able to get a full inspection of my new car in 45 minutes. They didn’t try to up sell me on things I didn’t need. I will be a customer for as long as I own my Subaru!!!! Issa Kone was wonderful! More
Professional and efficient Brought the car in for routine service appointment. Car was taken in before the time allocated and returned in a timely manner. Staff was professiona Brought the car in for routine service appointment. Car was taken in before the time allocated and returned in a timely manner. Staff was professional and courteous. More
Outstanding I ran late and the girls stayed late for me. They had my loaner ready. I was literally in the dealership for less than 3 minutes. They were very I ran late and the girls stayed late for me. They had my loaner ready. I was literally in the dealership for less than 3 minutes. They were very nice even tho they had to stay late for me. My bill was explained to me thoroughly. I was escorted to my washed vehicle. More