Subaru of Gwinnett - Service Center

Efficient service with excellent customer support Easy to schedule service. Received quickly and service performed efficiently at a fair price. Even had some work done under warranty that I was not aw Easy to schedule service. Received quickly and service performed efficiently at a fair price. Even had some work done under warranty that I was not aware of. More

First Oil Change Since Purchase Of Used Forester I was in and out in less than an hour. Work was top quality and thorough. I have never had a car inspected bumper-to-bumper on an oil change appointme I was in and out in less than an hour. Work was top quality and thorough. I have never had a car inspected bumper-to-bumper on an oil change appointment at any other dealership. The waiting area was comfortable, and I appreciated the good selection of drinks and snacks. More

2015 or 2016? Came in for routine service and got in and out in less than an hour. Good service with multiple updates from service center staff. They honored my co Came in for routine service and got in and out in less than an hour. Good service with multiple updates from service center staff. They honored my coupon from my phone and that reduced the price but not the hospitality. More

Service Review The service was completed in a timely fashion. I have had good service at this dealership from the point of sale through all service visits. The service was completed in a timely fashion. I have had good service at this dealership from the point of sale through all service visits. More

Excellent service When we arrived we were promptly greeted in a very courteous manner. The greeter listened to my wife's concern about the clock on her Subaru and he q When we arrived we were promptly greeted in a very courteous manner. The greeter listened to my wife's concern about the clock on her Subaru and he quickly adjusted the time for us. The service advisor then promptly greeted us with much courtesy. He made sure that everything we needed was given to the technicians and was more that glad to get us a 2018 Outback as a loaner. When we got back the car was washed and ready for pick-up a half hour earlier than expected. It doesn't get better than that! More

Friendly and helpful Pleasant environment and responsive and friendly staff. Very pleasant and comfortable space. Quick response and very courteous. Loaner car was offer Pleasant environment and responsive and friendly staff. Very pleasant and comfortable space. Quick response and very courteous. Loaner car was offered and they went above and beyond to make the experience wasteful ( I had a leaking tire and wound up needing a full set of tires). They did an oil change in the process and changed the battery in my key fob so I didn't have to make a 2nd trip. More

Great Dealership and outstanding service Great dealership and outstanding service Kids friendly place. No pressure to commit to anything and they always clean your car. Jill always exc Great dealership and outstanding service Kids friendly place. No pressure to commit to anything and they always clean your car. Jill always exceeds expectations Awesome employees overall More

Always efficient and reliable Service department has been great. This is my second Subaru, and I have had all my service done at the dealership for both cars. They have always been Service department has been great. This is my second Subaru, and I have had all my service done at the dealership for both cars. They have always been helpful. It may cost a little more to have oil changes done at the dealer, but I prefer their quick service and ability to assess efficiently any additional issues. When there has been a major issue, they seemed to work hard to find a resolution. More

This was my maintenance visit As always, the service performed was exceptional, the service advisor Jeff Bowman was extremely helpful. Service department has been great. I know if As always, the service performed was exceptional, the service advisor Jeff Bowman was extremely helpful. Service department has been great. I know if there was a major issue, they will work hard to find a resolution. More

Everyone there seems to take pride in my Outback I live in Blue Ridge, GA. It's about a two hour drive when my Subaru needs service so that says a lot about this dealership. I know they will take g I live in Blue Ridge, GA. It's about a two hour drive when my Subaru needs service so that says a lot about this dealership. I know they will take good care of me and my Outback. I thought I needed an alignment; they checked it out, but the problem was with my tires. More