Subaru of Gwinnett - Service Center

Great Service Ease of making an appointment was great, the loaner car was ready to go when I arrived and the car was repaired in a timely manner! Ease of making an appointment was great, the loaner car was ready to go when I arrived and the car was repaired in a timely manner! More

Found and fixed unusual sensor problem My 2016 Forester would have the collision avoidance and lane departure sensors shut down in extremely heavy rain, which is normal. However, they woul My 2016 Forester would have the collision avoidance and lane departure sensors shut down in extremely heavy rain, which is normal. However, they wouldn't reset after leaving the rain behind, which is very abnormal. After working on the car for several days the problem was tied to my steering assy being our of alignment with the wheels. When the car was going straight the wheel was turned to the side. Interesting problem. More

Totally professional service that exceeded expectations. Very easy to set appointment, with short lead time. Repair/maintenance done promptly and professionally, well within estimated time and price. Found Very easy to set appointment, with short lead time. Repair/maintenance done promptly and professionally, well within estimated time and price. Found and did a few extras w/out charge. Excellent service experience. More

The best so far Alyssa is a genuine and straight forward service care person. Got there and everything was ready for my car to be taken in and serviced as was promise Alyssa is a genuine and straight forward service care person. Got there and everything was ready for my car to be taken in and serviced as was promised to me. She even set up a follow up appointment to tare care of spots on my fabric. I always receive excellent service from her. I live 55 minutes away, but it's the quality of service that makes the journey worthwhile. I highly recommend Subaru of Gwinnett. More

second time retiming the front paseanger window control on July 3, I will have had the outback for one year, and yet, I am not really happy with the outback - it lacks features I thought I was buying - like on July 3, I will have had the outback for one year, and yet, I am not really happy with the outback - it lacks features I thought I was buying - like a touch lift close button, and GPS connection on the screen - I am happy with the ride I get, and the mileage I get. But the lift door - it is wears on me - it doesn't close easily - and and the lift door light comes on alot . just wish I had that button. However, the service personnel have been great - so - that's why I give you all a 4 - More

Pleasant Experience Taking your car in for service is hardly anyone's favorite chore but Subaru of Gwinnett makes it virtually painless. I'm always greeted quickly and p Taking your car in for service is hardly anyone's favorite chore but Subaru of Gwinnett makes it virtually painless. I'm always greeted quickly and pleasantly, they give me an approximate time my car will be finished (and its usually done quicker), the waiting room is clean and comfortable and beverages and snacks are available. I'm always treated like an important customer and I feel like my car is well taken care of. More

Very efficient service department. The service was done in a timely manner and items were pointed out that needed to be completed for optimal performance. I would drive way out of my ar The service was done in a timely manner and items were pointed out that needed to be completed for optimal performance. I would drive way out of my area to come to this dealer for service. More

BEST SERVICE DEPARTMENT IN ATLANTA I'm always going for early appointments and Subaru Of Gwinnett always have an appointment and get me out very quickly, which I really appreciate. I'm always going for early appointments and Subaru Of Gwinnett always have an appointment and get me out very quickly, which I really appreciate. More

Best Service Dept in GA! I continue to always get great service at Subaru of Gwinnett. They work with me and my budget to only due what is necessary and warn me in advance of I continue to always get great service at Subaru of Gwinnett. They work with me and my budget to only due what is necessary and warn me in advance of upcoming mantainance. Service performed is always top notch! The service at SOG is why I have purchased my last two Subaru Foresters from Subaru of Gwinnett More

Work done fast and professionally, good experience The intake of the car was professional and easy, the waiting rooms were good and they offered above expected amenities. One of the things I really li The intake of the car was professional and easy, the waiting rooms were good and they offered above expected amenities. One of the things I really liked... Only hiccup was I was left waiting for the service writer to get with me, after 20 minutes, I found someone who immediately helped and thereafter, all was great. Smooth out that rough spot by letting me know how long I should expect to wait and be sure to communicate if things are slow. More