Subaru of Gwinnett - Service Center

Friendly service. Wait time was reasonable. Lounge area had wide variety of drinks and snacks. Bathrooms were super clean. Wait time was reasonable. Lounge area had wide variety of drinks and snacks. Bathrooms were super clean. More

The dealership looks very nice and clean. The service department is large and very very busy. The service department adds additional service fees and charges that other dealerships do not cha The service department is large and very very busy. The service department adds additional service fees and charges that other dealerships do not charge. They must need to get extra money to pay for the building? That’s not acceptable and I wouldn’t recommend or ever go back there for service work. More

The service is fast, the customer service team is great. The waiting room is top notch. The waiting room is top notch. More

Service Manager, Michael is very professional. Always friendly, and makes time to address any concerns. Always friendly, and makes time to address any concerns. More

Appreciate the cleanliness and promptness of the service staff. I always feel welcomed and appreciated. staff. I always feel welcomed and appreciated. More

There is enough money to be made without pushing unnecessary services and asking for 15 words, when 10 work for me. unnecessary services and asking for 15 words, when 10 work for me. More

Jeff is the best when it comes to service and taking care of customers. Subaru is very lucky to have an employee like him. of customers. Subaru is very lucky to have an employee like him. More

We have had a great experience with the dealership. So far, we have purchased two Subarus from Subaru of Gwinnett. We do plan to buy another car there when the vehicle that our daughter is driving beg So far, we have purchased two Subarus from Subaru of Gwinnett. We do plan to buy another car there when the vehicle that our daughter is driving begins to cost to much to keep running. More

Incredibly smooth process to make appointment, get appointment started. Brittany was training with Jeff and did a great job keeping me informed of the process. The coffee machine in the waiting area m appointment started. Brittany was training with Jeff and did a great job keeping me informed of the process. The coffee machine in the waiting area makes a killer latte. More

Took my car in for service here and they are at the top of their game, very courteous and quick to get to work. Told me it would be 90 mins for service plus carwash. It was just under 60 mins and I was on of their game, very courteous and quick to get to work. Told me it would be 90 mins for service plus carwash. It was just under 60 mins and I was on my way home. Great waiting area and my tech was super friendly. More