Subaru of Gwinnett - Service Center

Excellent service My experience here has been great. I do all my maintenance here, and have not had any issues with the service. Issa, my advisor, is excellent. I will My experience here has been great. I do all my maintenance here, and have not had any issues with the service. Issa, my advisor, is excellent. I will be using this location for all my service needs. More

Fast, friendly and fun! I have been coming to Subaru of Gwinnett for years and Alyssa Hoffman has always taken great care of me. A-1 service and always professional. As long I have been coming to Subaru of Gwinnett for years and Alyssa Hoffman has always taken great care of me. A-1 service and always professional. As long as I have a Subaru I’ll be going to Subaru of Gwinnett for my service needs. More

Service Always able to schedule service on my schedule; courtesy when I check in; they keep me updated on the progress; never had to return to get the same th Always able to schedule service on my schedule; courtesy when I check in; they keep me updated on the progress; never had to return to get the same thing repaired More

Amazing service...every time!! I have complete confidence in Subaru of Gwinnett. Their staff is courteous and helpful, and they can be counted on to provide great service every time I have complete confidence in Subaru of Gwinnett. Their staff is courteous and helpful, and they can be counted on to provide great service every time you drive in. More

Happy that I bought a Subaru on the advice of my daughter. Very friendly and helpful. Jeff Bowman is listed on the paperwork. I was kept up to date and waited only a short time for the work to be done. Very friendly and helpful. Jeff Bowman is listed on the paperwork. I was kept up to date and waited only a short time for the work to be done. More

Excellent Service Center I always get my car serviced at Subaru of Gwinett. They are the best when it comes to customer experience. I never had any problems/issue with my vehi I always get my car serviced at Subaru of Gwinett. They are the best when it comes to customer experience. I never had any problems/issue with my vehicle in the last 3 years. Definitely recommended. More

Service is lacking Took the car in for an inspection, oil change, tire rotation. The oil change was performed and supposedly the air filters where changed (overpriced). Took the car in for an inspection, oil change, tire rotation. The oil change was performed and supposedly the air filters where changed (overpriced). Tire rotation was not performed. The brakes were not checked. There was a charge on the quote for the tire rotation but had to remind the adviser, the tire rotation was included since the tires were purchased there. I didn't realize they did not rotate them until I got home. I do not know if the other items were inspected. An just a small thing, the car was not washed even though all cars are to be washed and it was on the service order. Services that were to be performed- Inspect suspension Inspect parking brake Inspect axle boots and joints Inspect brake lines Inspect disc brake pads and discs Replace A/C filter every 12 months or 19,200 km (12,000 miles) Inspect steering system (power steering) Replace engine oil and oil filter Perform tire rotation & inspection More

Windshield wipers recall I had to visit this service center twice to get the windshield wipers fixed. The second time it took 2.5 hours for them to “hook up the wires”. No one I had to visit this service center twice to get the windshield wipers fixed. The second time it took 2.5 hours for them to “hook up the wires”. No one gave me updates or informed me what was going on. I also asked them to look at a light that had been on and to take a look at the sunroof. Neither of these things were taken care during this 2.5 hours. More

GREAT!!!!! Thanks again for all your help!!! You loaned us a car, for vacation, and we are sooo grateful. Our car needed some work, and needed to be left a Thanks again for all your help!!! You loaned us a car, for vacation, and we are sooo grateful. Our car needed some work, and needed to be left at the dealership. They were so kind! You guys are AWESOME!!!!!! More

Customer friendly Sey up a walk-in appointment and they were prompt and professional in getting me out as soon as possible. Very friendly and helpful staff. Sey up a walk-in appointment and they were prompt and professional in getting me out as soon as possible. Very friendly and helpful staff. More