Subaru of Gwinnett - Service Center

2013 Outback service Service was completed as requested and within promised timeline; This has been my experience since I bought the car at SOG 5 years ago; couldn't be ha Service was completed as requested and within promised timeline; This has been my experience since I bought the car at SOG 5 years ago; couldn't be happier! Thanks! More

Pleasant and Fast The service team took excellent care of me on my first initial maintenance visit. From check in to drive out was about 40 minutes and they even offer The service team took excellent care of me on my first initial maintenance visit. From check in to drive out was about 40 minutes and they even offered to wash my car. More

Fast drop off / great service Fast drop off / great professional service - easy service set up and great communications. Pick up was very easy and fast. Location is great for me. Fast drop off / great professional service - easy service set up and great communications. Pick up was very easy and fast. Location is great for me. More

Brake pad replacement All the support team was wonderful and very professional. My loaner vehicle was ready for me as soon as I check in. Same as when I came to collect my All the support team was wonderful and very professional. My loaner vehicle was ready for me as soon as I check in. Same as when I came to collect my vehicle.i am very impressed More

Always professional and organized. This is a very well run dealership. I should know. I’ve spent the last 25 years working in some capacity with car dealerships. I’m impressed with them This is a very well run dealership. I should know. I’ve spent the last 25 years working in some capacity with car dealerships. I’m impressed with them. More

Great service experience! I was very impressed by the team that handled my first service at Subaru of Gwinnett. Great experience! Everyone at the dealership seemed eager to h I was very impressed by the team that handled my first service at Subaru of Gwinnett. Great experience! Everyone at the dealership seemed eager to help. More

Not fixed I have an older Subaru. Recently there have been some issues with the headlamps. The high-beams indicator occasionally comes on even though I may not I have an older Subaru. Recently there have been some issues with the headlamps. The high-beams indicator occasionally comes on even though I may not using the headlights. If the headlights are on, the high-beam indicator seems to knock the regular lights off. This was explained. The Rep agreed that it sounded like a short in the system. This was explained. After service was performed I was told that two lamps were replaced, a third was needed but not in stock. For several days everything appeared OK. But five days later the issue started again. Even with new lamps, the high-beam indicator will come on and the headlights go out. I guess I will need to take the car back in, or else take it somewhere else. More

Scheduled Service The Gwinnett team does an amazing job. Always professional, always on time, and always keeping you up to date. Shaun, Jill, and Kyle are the best! The Gwinnett team does an amazing job. Always professional, always on time, and always keeping you up to date. Shaun, Jill, and Kyle are the best! More

The usual sturm und drang My car 🚗 has 35,000 miles on it. I went in for an oil change and tire rotation. Subsequent to the free inspection, the service writer recommended $ My car 🚗 has 35,000 miles on it. I went in for an oil change and tire rotation. Subsequent to the free inspection, the service writer recommended $1,327.91 in additional services. Considering I’m a senior citizen 🧓, I actually thought it was rather low. That did not include his recommendation to replace the air and cabin filters that I had replaced six months and 4,500 miles earlier. He said they were already getting dusty; I replied we all were. More

Friendly service team. Coordinator provided clear service requirements and pricing. I like the new internet-based service interface. x x x x x x x team. Coordinator provided clear service requirements and pricing. I like the new internet-based service interface. x x x x x x x More