Subaru of Gwinnett - Service Center

Service required 2 trips Friendly staff. Went for my first maintenance service. Had an issue with my keyless entry that I pointed out, The technician was unable to reset the s Friendly staff. Went for my first maintenance service. Had an issue with my keyless entry that I pointed out, The technician was unable to reset the setting and was too concerned with sending me in my way to make sure I left with no problem. He promised to call me with a solution, but I had to call back the following day to follow up. The problem required a computer reboot, which required another drive to the dealership. Would have liked to have it taken care of he first visit. My experience during the second visit was much better, and the issue was resolved. I think my issue was an isolated incident. The service department is very customer oriented and helpful. More

Friendly, helpful, convenient, knowledgable service. I especially appreciate being able to work with the same Service coordinator for every visit during the last 2 years. Kyle is terrific, and the deale I especially appreciate being able to work with the same Service coordinator for every visit during the last 2 years. Kyle is terrific, and the dealership has been very good. More

Spectacular Customer Service Very organized and efficient with service advisors who are personable and knowlegeble. Service is speedy. Returned vehicle washed and in great condit Very organized and efficient with service advisors who are personable and knowlegeble. Service is speedy. Returned vehicle washed and in great condition. I would recommend Suaru of Gwinnett to everyone More

Good, friendly service Getting some preliminary service was a good way to get to know my new Subaru Forester. Pleasant people here, focused on getting the job done right and Getting some preliminary service was a good way to get to know my new Subaru Forester. Pleasant people here, focused on getting the job done right and that was appreciated. More

My service was very quick and was a pleasure to deal with. Pleasure to deal with everyone at this dealership and the quality of the work and the time are great. I have used this dealership for over 2 years yea Pleasure to deal with everyone at this dealership and the quality of the work and the time are great. I have used this dealership for over 2 years years and everything has always been exceptional. More

Best Subaru Service in Atlanta I have been using this Subaru Dealer and service center for over 10 years. Jill and Kyle keep me coming back because they make the difference. They I have been using this Subaru Dealer and service center for over 10 years. Jill and Kyle keep me coming back because they make the difference. They treat their customers like high value customers and understand that service from the heart matters. I believe “love” makes the Subaru difference, and love is what keeps me coming back. More

Oil Change and Warranty Service Service was super helpful and they gave me a loaner while they checked a concern of mine. They found the issue replaced the part still under warranty Service was super helpful and they gave me a loaner while they checked a concern of mine. They found the issue replaced the part still under warranty and returned my car in better condition than I left it. Couldn't be happier or ask more. More

Xm radio issue I was pleased with the personnel, knowledgeable, courteous service from all in the service department. Alyssa was my service advisor and was great. I I was pleased with the personnel, knowledgeable, courteous service from all in the service department. Alyssa was my service advisor and was great. I am very happy with this dealership More

Friendly atmosphere As always at Subaru the courtesy, service and friendly atmosphere where part of the experience I had yesterday when visiting the service department fo As always at Subaru the courtesy, service and friendly atmosphere where part of the experience I had yesterday when visiting the service department for a A/C check up. More

Regular Maintenance Exactly as advertised. Make an appointment, be there reasonably on time, service accomplished in the time specified. Comfortable waiting area, even Exactly as advertised. Make an appointment, be there reasonably on time, service accomplished in the time specified. Comfortable waiting area, even good coffee and cold bottled water. More