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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,046 Reviews

3,046 Reviews of Subaru of Gwinnett - Service Center

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August 10, 2018

Amazing Service I went for my free coupon consultation for oil change and alignment! And they did excellent and fast! So accommodating and very clean environment! More

by charm love
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I dont know if i spelled his name correct but his name is Isa
Aug 12, 2018 -

Subaru of Gwinnett responded

Hello, thank you so much for your positive comments about Subaru of Gwinnett! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

August 09, 2018

Great service! Always a pleasure to have my car service done here. Very efficient and professional and my car was ready quickly. Getting a loaner car was very easy a More

by Craw88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Hoffman, Alyssa Elery
Aug 09, 2018 -

Subaru of Gwinnett responded

On behalf of the Subaru of Gwinnett Service Department, we'd like to thank you for your kind words. We strive to make sure our customers needs are met. We hope to see you again for all of your Subaru needs.

August 08, 2018

Quick turnaround and more My Subaru was in for routine service and the entire process, including a cleaning, took only an hour. The staff is speedy, thorough and clearly maste More

by McChief
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember
Aug 09, 2018 -

Subaru of Gwinnett responded

On behalf of the Subaru of Gwinnett Service Department, we'd like to thank you for your kind words. We strive to make sure our customers needs are met. We hope to see you again for all of your Subaru needs.

Aug 11, 2018 -

Subaru of Gwinnett responded

Hello, we're so happy we were able to help you out! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 08, 2018

Excellent customer service! I did not have an appointment and even on a Saturday afternoon they welcomed me in to have my car serviced. Fabulous car care service and excelle More

by DARLAJACKSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issa Kone
Aug 09, 2018 -

Subaru of Gwinnett responded

On behalf of the Subaru of Gwinnett Service Department, we'd like to thank you for your kind words. We strive to make sure our customers needs are met. We hope to see you again for all of your Subaru needs.

August 07, 2018

Outstanding dealership and service When there is an issue they always work me in and resolve the problem. Customer service is excellent! The service department troubleshoots and doesn More

by WOODYSR43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Thurston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Elery
Aug 09, 2018 -

Subaru of Gwinnett responded

On behalf of the Subaru of Gwinnett Service Department, we'd like to thank you for your kind words. We strive to make sure our customers needs are met. We hope to see you again for all of your Subaru needs.

Aug 11, 2018 -

Subaru of Gwinnett responded

Reviews like this give us motivation and help us ensure we provide high-quality care! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 07, 2018

professional Thanks for taking our situation and helping us to get our issue on the way to being fixed. All Subaru employees we spoke to were just great. Thanks! More

by MMSRDEAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry , I am blank on names. Ms. Puckett was showing us new vehicles while our was .eing serviced, Elizabeth Puckett
Aug 09, 2018 -

Subaru of Gwinnett responded

Thank you so much! It was our pleasure serving you and we hope to see you again!

Aug 11, 2018 -

Subaru of Gwinnett responded

Hi there! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

August 06, 2018

Tires and Loaner I went in to get pricing on tires and upcoming service for my Outback. Alyssa gave me 4 tire options from which to choose. I was planning on coming ba More

by BLMR0420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Elery
Aug 09, 2018 -

Subaru of Gwinnett responded

On behalf of the Subaru of Gwinnett Service Department, we'd like to thank you for your kind words. We strive to make sure our customers needs are met. We hope to see you again for all of your Subaru needs.

August 06, 2018

Tire Purchase Usually, tires from automobile dealers are much more expensive than from tire stores. I needed new tires and the dealer had competitively priced tire More

by rla1647
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff, Kyle
Aug 09, 2018 -

Subaru of Gwinnett responded

On behalf of the Subaru of Gwinnett Service Department, we'd like to thank you for your kind words. We strive to make sure our customers needs are met. We hope to see you again for all of your Subaru needs.

August 05, 2018

battery They are always very good. An error had been made in a previous service situation and they corrected the problem. I do come back for dealer service More

by DANMELOHERRON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paige Allen, Kyle
Aug 07, 2018 -

Subaru of Gwinnett responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out! We look forward to your next visit! Take care!

Aug 09, 2018 -

Subaru of Gwinnett responded

On behalf of the Subaru of Gwinnett Service Department, we'd like to thank you for your kind words. We strive to make sure our customers needs are met. We hope to see you again for all of your Subaru needs.

August 04, 2018

Worth the Drive A bit of a drive for an oil change/tire rotation BUT I am never disappointed by this dealership’s customer service and service department. They gave m More

by CRogers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
Aug 07, 2018 -

Subaru of Gwinnett responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Subaru of Gwinnett! If you have any further questions, please don't hesitate to reach out! Take care!

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