Subaru of Gwinnett - Service Center

Good service no issues a a a a a a a a a a 15 words More

Always great service! Fast, friendly, excellent workmanship and peace of mind when you drive off that the service was done with quality and care. Fast, friendly, excellent workmanship and peace of mind when you drive off that the service was done with quality and care. More

I appreciate the professionalism of the staff and the full service aspect of this dealership. I had asked for an alignment in addition to my oil change and they forgot to do this. Issa had them do this full service aspect of this dealership. I had asked for an alignment in addition to my oil change and they forgot to do this. Issa had them do this right away and I waited an additional 30 minutes. More

I’ve been to 3’other Subaru dealers in the area and SoG, to me, has outshined them all. Courteous, no pressure and up front dealership. I’ve bought two cars from here and never felt bad after leaving to me, has outshined them all. Courteous, no pressure and up front dealership. I’ve bought two cars from here and never felt bad after leaving. Their service center stays busy and they’ve always done good work. I may even purchase my 3rd car from Subaru of Gwinnett. More

Issa is the best service coordinator that I have had the pleasure of working with. His kindness, honesty, as well as outstanding professionalism goes well beyond what’s expected. He is sincerely concerned w pleasure of working with. His kindness, honesty, as well as outstanding professionalism goes well beyond what’s expected. He is sincerely concerned with his customers ensuring the best service that can be provided. I actually looked forward to getting my car serviced because I know Issa will take great care of me and my vehicle. More

Purchase experience was positive. . Service department needs better communication skills. There were a few problems communicating with some service representatives. . . Service department needs better communication skills. There were a few problems communicating with some service representatives. . More

Only complaint, and I spoke with Service Manager about this, is that all of the "driver assist" was still turned on when I received my courtesy car. I am of the age where when I learned to drive, the driv this, is that all of the "driver assist" was still turned on when I received my courtesy car. I am of the age where when I learned to drive, the driver controlled the car. I read the road, take the smoothest route and miss depressions and holes in the road, anticipate curves and slow downs, and take them so as not to have to use my brakes. I also use the cruise often and the cruise tech has taken a BIG step backwards since 2015. I was exhausted by the time I figured out how to turn all that "assist" garbage off and could stop fighting the computer controlled steering. All "driver assist" should be OFF when a courtesy car is picked up and the driver can then choose what, if anything, they want to use. That is my only complaint. Some drivers enjoy driving, and are good at it. Don't take our joy by making us fight the car. More

Always have a good experience here. The facility is great and the staff is knowledgeable and professional. The facility is great and the staff is knowledgeable and professional. More

Jeff and the dealership have worked hard to make sure my Crosstreck is exactly the car I need. Crosstreck is exactly the car I need. More

Excellent service and facility Pleasure to take my Outlback there for service. Friendly staff and techs. Outlback there for service. Friendly staff and techs. More