Subaru of Gwinnett - Service Center

Always excellent! We've had our Subaru Outback serviced at SOG since it was new. Always excellent service. Great waiting area, always friendly people. Thanks, Alyssa an We've had our Subaru Outback serviced at SOG since it was new. Always excellent service. Great waiting area, always friendly people. Thanks, Alyssa and everyone at SOG! More

Always take care of me. I trust them. I've never been a "dealer service" fan, but Subaru of Gwinnett changed my mind. Top notch service, friendly folks, fair pricing. Never had a bad exp I've never been a "dealer service" fan, but Subaru of Gwinnett changed my mind. Top notch service, friendly folks, fair pricing. Never had a bad experience here, and I can work in the comfortable waiting area if necessary. They take good care of me and my car. More

Terrific customer service Very pleased with the service department, and their desire to provide a high quality service experience. Very prompt and professional, even though my Very pleased with the service department, and their desire to provide a high quality service experience. Very prompt and professional, even though my vehicle was only in for a recall. More

very efficient with my oil change. Love the car wash Very friendly and takes the time to get to know you. Very comfortable waiting room. Clean and well maintained facility. I like the ease of making on l Very friendly and takes the time to get to know you. Very comfortable waiting room. Clean and well maintained facility. I like the ease of making on line appointments More

Went for oil change and more disgnostics Took the time and care to listen to my other concerns. Even offered to take a more in depth look if issue kept happening. Let me know the estimated ti Took the time and care to listen to my other concerns. Even offered to take a more in depth look if issue kept happening. Let me know the estimated time it would take and what to check for next time. More

Very friendly and helpful When I arrived the mechanic came out to greet me to talk to me about my problem with the car. They were very friendly and helpful. When I arrived the mechanic came out to greet me to talk to me about my problem with the car. They were very friendly and helpful. More

quick and efficient The moment that I pulled my vehicle into the service area, I was greeted by service workers and was asked the reason for my visit. I was told the app The moment that I pulled my vehicle into the service area, I was greeted by service workers and was asked the reason for my visit. I was told the approximate wait and where the waiting areas were. When the vehicle was finished, I was given a thorough explanation and had paperwork printed out. My car was neat and clean when I got back in. More

Great SUBARU Service Can’t say enough good things about Gwinnett SUBARU. Bought my Impreza from them five years ago and it was a painless transaction. They have serviced m Can’t say enough good things about Gwinnett SUBARU. Bought my Impreza from them five years ago and it was a painless transaction. They have serviced my car ever since then. Always a pleasure. Yes a pleasure to deal with them. More

Good overall Experience Came in for basic oil change, fluid checks, vehicle assessment. Service was great at check in and service advisor, service was well performed. Only 2 Came in for basic oil change, fluid checks, vehicle assessment. Service was great at check in and service advisor, service was well performed. Only 2 issues were that I was using an email special sent specifically to our inbox for 50% discount off normal price of an oil change package, with regular price being $58.88 on the coupon. Once my service was completed and I received my invoice, I was charged 50% off of $76.88 for the oil change. When I questioned the difference based on the printed email I had brought along, I was told that my vehicle required full synthetic oil, which was more expensive. If this was the case, it should have been stated on the email I received (was stated nowhere), so cost me roughly an extra $9 + tax, which was deceptive in y opinion. Otherwise, everything went very well other than quite a few spots on side mirrors and paint after the car was washed, but we just re-washed at our local car wash afterward. Super friendly personnel at this dealership, would have given 5 star rating if not for mis-quoting the price we were to pay on the email. More

Great I made an appointment and was taken promptly. Isa was very courteous and knowledgeable. I'm very satisfied with the service. Their waiting lounge was I made an appointment and was taken promptly. Isa was very courteous and knowledgeable. I'm very satisfied with the service. Their waiting lounge was clean and offered complementary beverages. More