Subaru of Gwinnett - Service Center

Subaru of Gwinnett takes care of you! Alyssa Elery, my service rep, listened to my problems. Made sure to document everything and was very responsive while being very easy to deal with. Th Alyssa Elery, my service rep, listened to my problems. Made sure to document everything and was very responsive while being very easy to deal with. The service department did everything they could to solve my issues. Alyssa kept me informed and everyone else was very courteous and kind. Best service I have ever had. Thank you! More

new vehicle service took care of a few issues the service department was awesome taking care of my concerns and keeping me updated along the way. The only comment is my fluids were not checked and the service department was awesome taking care of my concerns and keeping me updated along the way. The only comment is my fluids were not checked and filled. On my way home the windshield wiper fluid light came on. More

Great They were quick and efficient. Friendly and professional. I arrived from out of town to a service appointment that took less time than a doctor's appo They were quick and efficient. Friendly and professional. I arrived from out of town to a service appointment that took less time than a doctor's appointment. They were running on time. It was routine service but I left well informed. More

Repair Maintenance done well, repairs done with new parts replacing recently installe dOEM parts pluss new. Inspectio said all OK but recommende flushing tr Maintenance done well, repairs done with new parts replacing recently installe dOEM parts pluss new. Inspectio said all OK but recommende flushing trans and power steering because "dirty" but I declined. Had to return to service since indictor lights for brake, speed control, check engine, and stability came on. Hose not connected but they corrected. More

Always excellent! Everyone at SOG is SUCH a pleasure to deal with! Special thanks to Alyssa who is a real gem! Thanks to all at Subaru of Gwinnett! Everyone at SOG is SUCH a pleasure to deal with! Special thanks to Alyssa who is a real gem! Thanks to all at Subaru of Gwinnett! More

Alyssa is amazing! I always schedule my service with Alyssa. She’s personable, knowledgeable, and efficient. She listens and she cares. This is a great dealership and a I always schedule my service with Alyssa. She’s personable, knowledgeable, and efficient. She listens and she cares. This is a great dealership and a great service department. I bought my Outback here as well and it was stress free. More

Regular maintenance Overall, it is very fast and not expensive, the person gives me some discount. People are nice and friendly, easy to schedule a service online. Overall, it is very fast and not expensive, the person gives me some discount. People are nice and friendly, easy to schedule a service online. More

Superb service My tire light warning was reviewed and tires and pressures checked, reset without charge. Love it. I wish I could reset myself but I understand the sa My tire light warning was reviewed and tires and pressures checked, reset without charge. Love it. I wish I could reset myself but I understand the safety aspect vs the inconvenience of going out to the service center. More

Excellent service Was very pleased with Gwinnett Subaru service. The wait was as expected. The wait room was very pleasant. Alyssa was on top of everything, notifying m Was very pleased with Gwinnett Subaru service. The wait was as expected. The wait room was very pleasant. Alyssa was on top of everything, notifying me of progress. She also helped me navigate through Insteuctions on how to make a call using Siri. Very helpful. The service center was immaculate and had a calm atmosphere. Was able to meet up with Nelson who sold me the Outback and showed me the new Ascent. Wow!!! That is next on my list. More

Excellent service as usual This is the only Subaru dealership I have ever used, and I am completely happy with it. While I made my appointment at the last minute, I was offered This is the only Subaru dealership I have ever used, and I am completely happy with it. While I made my appointment at the last minute, I was offered reasonable options for time. The service was performed in a reasonable amount of time (as I have come to expect). All personnel were courteous and professional in their demeanor. More