3,046 Reviews of Subaru of Gwinnett - Service Center
New Tires I don't mind sitting around waiting for my car as the service is great and the waiting room is very comfortable. They are efficient , and honest. I al I don't mind sitting around waiting for my car as the service is great and the waiting room is very comfortable. They are efficient , and honest. I always come here. More
Excellent!! Excellent Service!! We have 3 Subaru's in the family right now and both of my daughters drive from Kennesaw all the way to Duluth to have their cars Excellent Service!! We have 3 Subaru's in the family right now and both of my daughters drive from Kennesaw all the way to Duluth to have their cars serviced here. The service is that good! More
Luxury vehicle service At Subaru of Gwinnett I get service like I drive a luxury vehicle. Very friendly. Snacks, WiFi, loaner cars... and more! They’ve earned my loyalty At Subaru of Gwinnett I get service like I drive a luxury vehicle. Very friendly. Snacks, WiFi, loaner cars... and more! They’ve earned my loyalty due to quality, honesty, and customer service! More
Front Seat noice The service team is fantastic at Subaru of Gwinnett. I have had Honda's and Nissan's as company cars but I haven't experienced a team as customer foc The service team is fantastic at Subaru of Gwinnett. I have had Honda's and Nissan's as company cars but I haven't experienced a team as customer focused and friendly as Subaru of Gwinnett. I usually never fill out survey's but I will for this team. Great job. More
Great service department I have been raving about how well I was taken cared of by the service department and how kind and helpful Alyssa was. She is a treasure at your dealer I have been raving about how well I was taken cared of by the service department and how kind and helpful Alyssa was. She is a treasure at your dealership. She went above and beyond. This type service is what makes people come back to your dealership for future purchases. More
Great service and explanation of what was going on w/ my car Great service and explanation of what was going on. Loved getting my car washed. Will definitely continue going to Subaru of Gwinnett. Love that it is Great service and explanation of what was going on. Loved getting my car washed. Will definitely continue going to Subaru of Gwinnett. Love that it is close. More
Periodic maintenance We have had good experiences with this company - they take the vehicle on time, make good on their repairs, and keep us informed of any factory or rec We have had good experiences with this company - they take the vehicle on time, make good on their repairs, and keep us informed of any factory or recall issues. More
Knowledgeable and professional service . I was pleased with the work and reasonable cost of repair. Will bring my Forester back here next time. Free wash too! . I was pleased with the work and reasonable cost of repair. Will bring my Forester back here next time. Free wash too! More
Good job with oil change, very bad with tires Oil change was just fine, quick and polite. No problem with that. The original tires on my Forrester Subaru are the worst tires I have every driven (I Oil change was just fine, quick and polite. No problem with that. The original tires on my Forrester Subaru are the worst tires I have every driven (I have been driving 35 years in many different conditions!). They pick up all the nails and also lose pressure for no reason. I have to air them up every 2 weeks or so. The service person and the sales person said "I'm sorry, call the 800 number" and that is it! Subaru has now changed the tires for the 2019 model, but is taking no corrective action for those of us that got stuck with very bad tires that cause lots of headaches. Even under warranty, they did not care. I like the vehicle, but not how they have responded to the crappy tires they chose. More
Great Service I had a great experience here. Liam was great to work with, helped me with all my questions. Made this experience Easy and fast. Would recommend to an I had a great experience here. Liam was great to work with, helped me with all my questions. Made this experience Easy and fast. Would recommend to anyone looking for a car. More