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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,046 Reviews

3,046 Reviews of Subaru of Gwinnett - Service Center

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November 14, 2018

New Tires I don't mind sitting around waiting for my car as the service is great and the waiting room is very comfortable. They are efficient , and honest. I al More

by 3BDW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issa Kone
Nov 16, 2018 -

Subaru of Gwinnett responded

We are so happy to read such a great review about Subaru of Gwinnett! We hope to be of service to you again in the future. Best wishes, Subaru of Gwinnett

November 12, 2018

Excellent!! Excellent Service!! We have 3 Subaru's in the family right now and both of my daughters drive from Kennesaw all the way to Duluth to have their cars More

by DebB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Formella, Alyssa Elery
Nov 13, 2018 -

Subaru of Gwinnett responded

Deb, we are so happy to be your family's first choice for all of their service needs! We appreciate the continued support and look forward to your next visit! Take care!

November 12, 2018

Luxury vehicle service At Subaru of Gwinnett I get service like I drive a luxury vehicle. Very friendly. Snacks, WiFi, loaner cars... and more! They’ve earned my loyalty More

by CCB1021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issa
Nov 13, 2018 -

Subaru of Gwinnett responded

Our staff is committed to providing each of our clients with the best automotive experience! We are so grateful to have earned your business and look forward to your next visit! Take care!

November 10, 2018

Front Seat noice The service team is fantastic at Subaru of Gwinnett. I have had Honda's and Nissan's as company cars but I haven't experienced a team as customer foc More

by GRIMALDI1997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Willhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I can't remember all the names of the young people who greet you when you arrive and check you in
Nov 13, 2018 -

Subaru of Gwinnett responded

Thanks for taking the time to share your praise and kind comments about our team! We sincerely value your business and look forward to your next visit! Take care!

November 09, 2018

Great service department I have been raving about how well I was taken cared of by the service department and how kind and helpful Alyssa was. She is a treasure at your dealer More

by KIMBURLEE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Elery
Nov 12, 2018 -

Subaru of Gwinnett responded

Thank you for sharing your response to the quality of service Alyssa provides! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 09, 2018

Great service and explanation of what was going on w/ my car Great service and explanation of what was going on. Loved getting my car washed. Will definitely continue going to Subaru of Gwinnett. Love that it is More

by MARYUP6
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy ( sorry I don't remember the last name);
Nov 13, 2018 -

Subaru of Gwinnett responded

Mary, we are so happy to read such a great review about Subaru of Gwinnett! We're looking forward to your next visit with us!

November 07, 2018

Periodic maintenance We have had good experiences with this company - they take the vehicle on time, make good on their repairs, and keep us informed of any factory or rec More

by TraderJack68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not certain
Nov 09, 2018 -

Subaru of Gwinnett responded

Reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care!

November 06, 2018

Knowledgeable and professional service . I was pleased with the work and reasonable cost of repair. Will bring my Forester back here next time. Free wash too! More

by kathiwirth2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Felt
Nov 08, 2018 -

Subaru of Gwinnett responded

Thank you so much for your positive comments about Subaru of Gwinnett! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 06, 2018

Good job with oil change, very bad with tires Oil change was just fine, quick and polite. No problem with that. The original tires on my Forrester Subaru are the worst tires I have every driven (I More

by MAISABELF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam Anderson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2018 -

Subaru of Gwinnett responded

Thank you for leaving us your honest feedback about your tires. If you would like to discuss your concerns in more detail, please feel free to give us a call at your earliest convenience. We value your business and hope to hear from you.

November 05, 2018

Great Service I had a great experience here. Liam was great to work with, helped me with all my questions. Made this experience Easy and fast. Would recommend to an More

by PONIEWAZS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liam Bennett
Nov 06, 2018 -

Subaru of Gwinnett responded

Hello, we're glad you had such a wonderful experience with Liam! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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