Subaru of Gwinnett - Service Center

Jeff Bowman has been my service advisor for a few years. He has always been consistant with service and follow up and I really appreciate his detailed communication. Thanks to Jeff and everyone at Subaru He has always been consistant with service and follow up and I really appreciate his detailed communication. Thanks to Jeff and everyone at Subaru of Gwinnett for all the good work you do! More

Drove cross country from Southern California to Duluth. 4 days, 8 states, 2351 miles. We had just put 1200 miles on it the week before. Scheduled a service via the app. John the service rep was very helpfu 4 days, 8 states, 2351 miles. We had just put 1200 miles on it the week before. Scheduled a service via the app. John the service rep was very helpful and friendly! Thanks Gwinnett Subaru! More

Excellent as always. Jeff Bowman eas very professional and helpful. Thoroughly Explained everything. Wonderful experience. Jeff Bowman eas very professional and helpful. Thoroughly Explained everything. Wonderful experience. More

nice place good amenities, friendly people, good coffee, service tiik more time than estimated, I'll be back. service tiik more time than estimated, I'll be back. More

I always have had a pleasant experience and that has not changed. Also the new building is more welcoming for customers that chose to wait on service. changed. Also the new building is more welcoming for customers that chose to wait on service. More

Excellent service as always! Jeff and Sherise were wonderful. I will always recommend this dealership. Jeff and Sherise were wonderful. I will always recommend this dealership. More

This Subaru site is clean and professional to their customers. I would refer to friends. customers. I would refer to friends. More

I received a call from the dealer, asking if I wanted to schedule an oil change about a month in advance. Without this call, I probably wouldn’t have come. The day before my appointment, I started hearing a schedule an oil change about a month in advance. Without this call, I probably wouldn’t have come. The day before my appointment, I started hearing a noise in my car, so I decided to call ahead and see if I could drop off my car a day earlier, which the dealer said yes to. When I arrived, the dealer made it clear that the car wouldn’t be seen until the following week. At no point, I was offered a loaner vehicle. I agreed to a diagnostic, paid for it, but I wasn’t told what repairs the car required. This experience has truly made never want to own a Subaru ever again. More

Just purchased my Crosstrek as a certified used car I have had the car less than a month and I took it in because I didn’t have records of the 36k service being done. The service coordinator said I neede have had the car less than a month and I took it in because I didn’t have records of the 36k service being done. The service coordinator said I needed over $1200 worth of service done, either they didn’t do the work to certify the car or they were wanting to do service work that wasn’t needed More

The wait for my car very comfortable. Jason was great. My car was serviced and ready to go when he said it would be. Thanks! Jason was great. My car was serviced and ready to go when he said it would be. Thanks! More