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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,046 Reviews

3,046 Reviews of Subaru of Gwinnett - Service Center

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March 12, 2019

Attention to details Issa is a attentive service advisor to all the time and job needs. He has always been honest about everything. The coffee and snacks are great in the More

by MATT.MCKINLEY75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Thurston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Issa Kone, Nelson Gibson, Kyle Formella
Mar 15, 2019 -

Subaru of Gwinnett responded

Hi Matt, thank you so much for your positive comments about Subaru of Gwinnett and our staff! We look forward to your next visit! Take care!

Mar 15, 2019 -

Subaru of Gwinnett responded

Hi Matt, thank you so much for your positive comments about Subaru of Gwinnett and our staff! We look forward to your next visit! Take care!

March 12, 2019

Great Service, wonderful people! My Subaru is now 14 years old and would not be running if it weren't for these folks! I would highly recommend them to anyone but especially subaru ow More

by Latc0010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sean
Mar 13, 2019 -

Subaru of Gwinnett responded

Thanks for the positive feedback and recommendation! Please don't hesitate to reach out if there's anything additional we can do for you.

March 12, 2019

They did what they said they would and washed my car too. I did not have to babysit the process, I scheduled the appointment easily. Dropped it off easily, had a call back on the damages and findings. Pick More

by MILLSDJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Thurston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herb Hoffman, Alyssa Elery, Kyle Formella
Mar 15, 2019 -

Subaru of Gwinnett responded

Hi there, thank you for taking the time to leave a review for us at Subaru of Gwinnett. We're happy we could meet your expectations during your service visit! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 11, 2019

Great service and friendly staff I brought my Outback in for service and everyone was so friendly and helpful. The waiting area was well stocked with beverages and there were multiple More

by nygirlinatl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Elery
Mar 13, 2019 -

Subaru of Gwinnett responded

We appreciate your positive review about your recent experience with us! We hope to see you back again in the future!

March 11, 2019

Technology Issa and the service crew tried to do everything they could to try and resolve the problems. I appreciate their effort and desire to help. They are wh More

by CPICGO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issa Kone
Mar 13, 2019 -

Subaru of Gwinnett responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

March 10, 2019

Detailed & Thorough Appreciated Kyle's attention to detail reviewing my record to be sure I wasn't duplicating a service already completed. Also appreciated that their th More

by SHDAVIS14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
Mar 13, 2019 -

Subaru of Gwinnett responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 07, 2019

Always a great experience! Great customer service! Very professional and courteous. In and out in a timely manner. I won't take my Subaru anywhere else! More

by DEBBIE.HOUGLAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2019 -

Subaru of Gwinnett responded

Hi Debbie, thank you so much for your positive comments about Subaru of Gwinnett! We look forward to your next visit! Take care!

March 07, 2019

Totally impressed! We were totally impressed with Subaru of Gwinnett’s service department. We had an appointment and were immediately greeted and taken back. We were ke More

by colney4545
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Willhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2019 -

Subaru of Gwinnett responded

We're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

March 05, 2019

Great experience as always This was my third trip for scheduled service, and like all others before, the service was excellent. My service advisor, Kyle, was very professional a More

by RODNEYATKINSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
Mar 11, 2019 -

Subaru of Gwinnett responded

We're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

March 04, 2019

Great service and quick turnaround Kyle and his associates did a great job. very helpful. Met all needs and took great care of us. Car work finished quickly and with top quality More

by russ.broda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
Mar 06, 2019 -

Subaru of Gwinnett responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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