Subaru of Gwinnett - Service Center

Great service I was in for complimentary service on my BRZ, was in and out within an hour including a recall. I will be a returning customer. I was in for complimentary service on my BRZ, was in and out within an hour including a recall. I will be a returning customer. More

Always a pleasure This is the only place I have ever looked forward to taking a vehicle. The people are wonderful and the waiting area is very accommodating for a mom w This is the only place I have ever looked forward to taking a vehicle. The people are wonderful and the waiting area is very accommodating for a mom with a 5 year old! More

outstanding These guys always do a great job. Quick and thorough. It's the only place I will bring my 2018 STI Limited. Ask for Jeff! These guys always do a great job. Quick and thorough. It's the only place I will bring my 2018 STI Limited. Ask for Jeff! More

Great service I arrived ahead of my appointment because tire pressure light came on when going out for errand earlier.in the morning. Service department checked m I arrived ahead of my appointment because tire pressure light came on when going out for errand earlier.in the morning. Service department checked me in and did service in timely manner. More

The best as usually It was a excellent and fast visit they didn’t make ame wait and my isue was resolved fast. As always very happy with the service It was a excellent and fast visit they didn’t make ame wait and my isue was resolved fast. As always very happy with the service More

Hassle Free is my requirement No Hassle No Problems Efficient great service 2 recalls handled very quickly Everybody was very friendly and great to work with I will use again No Hassle No Problems Efficient great service 2 recalls handled very quickly Everybody was very friendly and great to work with I will use again More

Squeaky Seat So I never had a car with an unusual noisy seat, imagine each time you accelerate then slow to a complete stop the drivers seat makes the most irritat So I never had a car with an unusual noisy seat, imagine each time you accelerate then slow to a complete stop the drivers seat makes the most irritating noise. Even when leaning to reach for an object the seat would get on your last nerve. This dealer went above and beyond what I expected if they could even fix my squeaky seat. I wasn’t sure if the service department would even have a solution or if I would just have to deal with the obnoxious noise. Not only was my advisor more than concerned they squeezed me into their busy schedule with my minor issue the same day I called. Also a loaner car was given as a curtesy so I would not miss work and class. This dealership service department is absolutely exceptional when it comes to customer service and I plan on returning for all my vehicle needs. More

Routine maintenance Experience was good! Everyone is very friendly and accommodating. I appreciate the great service. Will continue to patron the dealership and would rec Experience was good! Everyone is very friendly and accommodating. I appreciate the great service. Will continue to patron the dealership and would recommend to others. More

Best dealership service ever!!! From the moment I walked in, I was welcomed and assisted. I only went in for a key, I was informed that my Outback had 4 recalls that it needed. Majo From the moment I walked in, I was welcomed and assisted. I only went in for a key, I was informed that my Outback had 4 recalls that it needed. Major recalls that I wasn't aware of that were serious safety issues. I was never pressured, only assisted. The staff was extremely helpful and attentive. And....you wouldn't believe the lobby, WOW! Even a separate kids lobby for fun! There arent enough words to describe how happy I am with this service!!! I was assisted bt Shaun Feltner and Jay Goodwin. They should be recognized as they both went above and beyond for me. More

Always a pleasant experience! This visit was for an oil change and related service. Everyone I dealt with was very friendly. The service advisor was very helpful and kept me inform This visit was for an oil change and related service. Everyone I dealt with was very friendly. The service advisor was very helpful and kept me informed of the progress of the service. More