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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,046 Reviews

3,046 Reviews of Subaru of Gwinnett - Service Center

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April 10, 2019

Friendly staff and my Outback was ready when promised. The staff was attentive to my needs as well as my cars. My Outback was there for a safety recall, the added clean at the end was a plus. I enjoy the More

by Joy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Formella
Apr 19, 2019 -

Subaru of Gwinnett responded

Joy, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 09, 2019

Excellent Service Any time I have worked with the service department I get VIP treatment. I drop the car off, get kept up to date on the work being done and always get More

by Th3w@y11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issa Kone
Apr 18, 2019 -

Subaru of Gwinnett responded

We are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 09, 2019

Excellent, as usual! Very grateful to always be treated well at SoG, even as my service person changes. Went in with a small issue and realized some things that we 'yellow More

by RITA001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can't remember her name. Petite AA young lady. Kind of quiet, very nice.
Apr 19, 2019 -

Subaru of Gwinnett responded

Thank you so much for your positive comments about Subaru of Gwinnett! If you have any further questions, please give us a call. We're always happy to help!

April 09, 2019

Air compressor repair Neil stayed in close communication with me. Not only was my air compressor fixed, he also suggested other maintenance that could be done at the same t More

by ELIZABETHHOEFS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil LeBron
Apr 19, 2019 -

Subaru of Gwinnett responded

Thank you for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help!

April 08, 2019

On time. Great service! As always, a great experience. By far best waiting room at a metro Atlanta Subaru dealership. Stocked with coffee, tea, sodas, juice, water and snacks More

by amy.w.warren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 18, 2019 -

Subaru of Gwinnett responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 08, 2019

First oil change - Excellent service First visit for an oil change, everything ran smoothly. Friendly staff and did not have to wait too much. The waiting area is nice and clean. More

by ARLENEPAGAN2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 18, 2019 -

Subaru of Gwinnett responded

We're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

April 05, 2019

Awesome service as usual here! Timely, professional, comfortable experience! I was greeted promptly and waited in the comfortable lounge having tea while service was done in the tim More

by CINDYEADE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I’m sorry I don’t remember technicians name!, Herb Hoffman, Kyle Formella
Apr 17, 2019 -

Subaru of Gwinnett responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Subaru of Gwinnett. We hope to see you soon!

Apr 17, 2019 -

Subaru of Gwinnett responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Subaru of Gwinnett. We hope to see you soon!

April 05, 2019

Neil Lebron I came in for a simple key fob issue and Neil was very friendly and helpful. He made the process very smooth for me. After getting my car leaving the More

by MRAFAY1995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Lebron
April 03, 2019

6000 mi check The Gwinnett Subaru service dept was excellent! Everyone was professional, personable and efficient. Issa Kone is the person who helped me. He answere More

by jmasingill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issa Kone
Apr 15, 2019 -

Subaru of Gwinnett responded

We're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

April 03, 2019

Service Center It was very easy to schedule my service appointment. The employees were friendly and professional. The waiting area was the best I've ever experienced More

by jenny.akridge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Felt
Apr 15, 2019 -

Subaru of Gwinnett responded

Hi Jenny, we're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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