3,046 Reviews of Subaru of Gwinnett - Service Center
Friendly staff and my Outback was ready when promised. The staff was attentive to my needs as well as my cars. My Outback was there for a safety recall, the added clean at the end was a plus. I enjoy the The staff was attentive to my needs as well as my cars. My Outback was there for a safety recall, the added clean at the end was a plus. I enjoy the lounge with the snacks and drinks, but having the loaner option this time was great! More
Excellent Service Any time I have worked with the service department I get VIP treatment. I drop the car off, get kept up to date on the work being done and always get Any time I have worked with the service department I get VIP treatment. I drop the car off, get kept up to date on the work being done and always get the car back on time. If I choose to wait, the waiting room is beyond comfortable. Issa is an excellent service advisor who enjoys helping his clients. I would not take my car anywhere else. More
Excellent, as usual! Very grateful to always be treated well at SoG, even as my service person changes. Went in with a small issue and realized some things that we 'yellow Very grateful to always be treated well at SoG, even as my service person changes. Went in with a small issue and realized some things that we 'yellow' at my last service, were RED! They gave me a loaner and took care of everything! More
Air compressor repair Neil stayed in close communication with me. Not only was my air compressor fixed, he also suggested other maintenance that could be done at the same t Neil stayed in close communication with me. Not only was my air compressor fixed, he also suggested other maintenance that could be done at the same time to limit trips back and forth to the service center. More
On time. Great service! As always, a great experience. By far best waiting room at a metro Atlanta Subaru dealership. Stocked with coffee, tea, sodas, juice, water and snacks As always, a great experience. By far best waiting room at a metro Atlanta Subaru dealership. Stocked with coffee, tea, sodas, juice, water and snacks. More
First oil change - Excellent service First visit for an oil change, everything ran smoothly. Friendly staff and did not have to wait too much. The waiting area is nice and clean. First visit for an oil change, everything ran smoothly. Friendly staff and did not have to wait too much. The waiting area is nice and clean. More
Awesome service as usual here! Timely, professional, comfortable experience! I was greeted promptly and waited in the comfortable lounge having tea while service was done in the tim Timely, professional, comfortable experience! I was greeted promptly and waited in the comfortable lounge having tea while service was done in the time estimated. Always a pleasure to come in! More
Neil Lebron I came in for a simple key fob issue and Neil was very friendly and helpful. He made the process very smooth for me. After getting my car leaving the I came in for a simple key fob issue and Neil was very friendly and helpful. He made the process very smooth for me. After getting my car leaving the dealership, a new issue rose up and I returned to the dealership to deal with it, and Neil was more than happy to help sort it out with me. More
6000 mi check The Gwinnett Subaru service dept was excellent! Everyone was professional, personable and efficient. Issa Kone is the person who helped me. He answere The Gwinnett Subaru service dept was excellent! Everyone was professional, personable and efficient. Issa Kone is the person who helped me. He answered all my questions thoroughly. More
Service Center It was very easy to schedule my service appointment. The employees were friendly and professional. The waiting area was the best I've ever experienced It was very easy to schedule my service appointment. The employees were friendly and professional. The waiting area was the best I've ever experienced, and the work was completed in a timely manner. More