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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,120 Reviews

3,120 Reviews of Subaru of Gwinnett - Service Center

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March 05, 2025

I am assuming the service was completed properly. What I was confused about was the hour and a half that it took to complete the service. All employees were courtesy, helpful and answered all my ques More

by BUTCH10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John was the service personnel that worked with me. He was very knowledgeable and helpful.
March 04, 2025

3 days ago New I had an amazing experience at this dealership! Jamil was super friendly and informative and he went above and beyond! This Subaru dealership provides excellent service for oil changes, More

by sarika.k.arora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamil
March 03, 2025

Jeff was a professional and the dealership was clean and all the staff made me feel welcome. More

by RICKCOBB54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

Service Dept. took my vehicle early when I showed up and promptly finished the work scheduled - very statisfied! More

by FERFECCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issa Kone
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

I appreciate the staff and dealership. They are always thorough and kind. So glad I have a Subaru! More

by MORGANDI.GORDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2025

Appreciated the effort Jeff put in to resolve my issues. Will certainly be back. Great loaner also. More

by CANADAY.BILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2025

Terrible services, very disappointed and I will never go back again due the same occurrence More

by DAVID.CONCEY
Recommend Dealer
No
Employees Worked With
Michael Gallardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

Service was Great. I would recommend to others thank you. Happy , Happy , Happy, Happy, happy More

by HENRY.HIGGENBOTTOM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

After dropping off our car for service, it was lost for two days. We received no communication about this issue. Instead, we were repeatedly contacted with sales pitches for new cars. We are very dissatisf More

by JASNA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I did not work with any of the listed employees
February 25, 2025

Very nice folks and excellent service department. No upscales for service. Service waiting area is superior to others I'm familiar with. Offer drinks, water and snacks. More

by jpfeil710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Mazo