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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,122 Reviews

3,122 Reviews of Subaru of Gwinnett - Service Center

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March 19, 2025

wood not fix flat tire not in time also said they did not have new tire in stock !!!!!! you have many foresters on the lot, have sold many, why come you do not have a stockpile of the proper tires??? thi More

by ROSIEHORNFELD
Recommend Dealer
No
Employees Worked With
Issa Kone
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

The people I was in contact with were professional and thorough. They answered all my questions. More

by MHDURRANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issa Kone
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Always on time. Always courteous and friendly. Jamil is outstanding. He is totally on the ball. More

by PAULEMARKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamil
March 05, 2025

I am assuming the service was completed properly. What I was confused about was the hour and a half that it took to complete the service. All employees were courtesy, helpful and answered all my ques More

by BUTCH10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John was the service personnel that worked with me. He was very knowledgeable and helpful.
March 04, 2025

3 days ago New I had an amazing experience at this dealership! Jamil was super friendly and informative and he went above and beyond! This Subaru dealership provides excellent service for oil changes, More

by sarika.k.arora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamil
March 03, 2025

Jeff was a professional and the dealership was clean and all the staff made me feel welcome. More

by RICKCOBB54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

Service Dept. took my vehicle early when I showed up and promptly finished the work scheduled - very statisfied! More

by FERFECCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issa Kone
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

I appreciate the staff and dealership. They are always thorough and kind. So glad I have a Subaru! More

by MORGANDI.GORDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2025

Appreciated the effort Jeff put in to resolve my issues. Will certainly be back. Great loaner also. More

by CANADAY.BILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2025

Terrible services, very disappointed and I will never go back again due the same occurrence More

by DAVID.CONCEY
Recommend Dealer
No
Employees Worked With
Michael Gallardo
5.0
This rating includes all reviews, with more weight given to recent reviews.