Subaru of Gwinnett - Service Center

I test drove a vehicle at the used car lot only drove around the block but it didn’t expose that the vehicle had problems with the brake sensor module and when I brought the vehicle and drove home the li around the block but it didn’t expose that the vehicle had problems with the brake sensor module and when I brought the vehicle and drove home the light came on and I took the vehicle back the next day,they said the problem was tire pressure but when I left the light came back on and I had to bring the vehicle back again and they fixed the front sensor but didn’t replace all four sensors and the problem still exists today and now the dealership wants me to pay $410.00 dollars to fix the problem that should have been fixed when they installed new tires on the vehicle before I purchased the vehicle. The dealership don’t seem to understand my concern and only wants me to pay for a problem that existed when I left the dealership the night I purchased the vehicle .only had vehicle less than thirty days!!! More

Jeff was great and he listened to me about the issue I have been having with the car and made sure it was fixed before sending me out with the same issue. The only problem with the Dealer is parking is v have been having with the car and made sure it was fixed before sending me out with the same issue. The only problem with the Dealer is parking is very limited and hard to maneuver in and out of. More

Very professional and detailed communication. Friendly and nice waiting area. Reasonable prices for the service Friendly and nice waiting area. Reasonable prices for the service More

They faked a service to get money from the Subaru warranty, EXTREMELY GREEDY, THEY WILL GLADLY TAKE ALL YOUR MONEY warranty, EXTREMELY GREEDY, THEY WILL GLADLY TAKE ALL YOUR MONEY More

Readily accepted the fact that the value of the car is less than the cost of the proposed repair. less than the cost of the proposed repair. More

So far I've been thrilled with each experience I've had at Subaru of Gwinnett since I purchased my 2023 Outback. This is my first time as a Subaru owner and I'm a happy customer. I'm happy that I have a go at Subaru of Gwinnett since I purchased my 2023 Outback. This is my first time as a Subaru owner and I'm a happy customer. I'm happy that I have a good relationship with Issa as my Service Advisor. So far my service visits have all been routine but I'm happy to know there's someone that I trust to help me. More

Salesperson Nadir provided exemplary service. F&I person was professional and very personable.He made the entire process easy F&I person was professional and very personable.He made the entire process easy More

everyone was very nice and helpful. Jeff let me know how things were going and how long until finished Jeff let me know how things were going and how long until finished More

I am always glad when Jeff Bowman is my service advisor. I trust him thoroughly. He is the best part of Subaru of Gwinnett. I trust him thoroughly. He is the best part of Subaru of Gwinnett. More

TOP NOTCH Service Department. Very professional, CLEAN, and thorough. They are much farther than my closest dealership, but their service special drew me there. I’m glad it did. Very professional, CLEAN, and thorough. They are much farther than my closest dealership, but their service special drew me there. I’m glad it did. Jeff Bowman was very knowledgeable, courteous, and helpful. Thank you to everyone who was involved in my Subaru service appointment. The whole process from start to finish made me feel appreciated as a customer and like I was not just another number to push through. More