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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,100 Reviews

3,100 Reviews of Subaru of Gwinnett - Service Center

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August 15, 2024

Great service just that it took 3 hours for oil change and emissions overall john at service help me out thank you More

by SOCALSTI714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John O’Brien
August 15, 2024

Good service at a fair price for today market. My only complaint was too long of a wait. I had a scheduled appointment and still took over 1.5 hours for a simple oil change More

by LRCLARKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

My last service visit was a mess and huge disappointment. Very limited and erroneous communication by the service department. The car was in the shop for 10 days. All for a computer reset that cost me $200.0 More

by DAVIS44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sebastian
August 14, 2024

Jeff and the team at Subaru of Gwinnett always do an excellent job on our two Subaru Outbacks. We've been taking our Outbacks to Jeff and the team since moving to Georgia and cannot be more pleased with More

by WARSPITE1515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2024

Very good experience, very nice environment, very good and nice customer service. Great snacks lol More

by BIANCAMATALLANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill Thurston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gallardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issa Kone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Apodaca
August 07, 2024

Jeff was very friendly and professional, he kept me informed on the serving of my car. It was pleasure working with him. More

by JANE.BLAKENEYKENDER
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

They were Helpful, polite and efficient! Getting car serviced was very easy. Would definitely use service again! More

by TEENASKILLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamil
August 03, 2024

Jamil was a great communicator and the entire team took great care of us and our beloved Outback, Yogi Baru. More

by FRILLYBEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamil
July 31, 2024

Came in with tire lights on. , with low pressure. I thought it was a nail. After an hour I found out my tires were good. Came out feeling better about my tires. More

by CSCOFIELD22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2024

Absolutely will not communicate. Avoid at all costs. He will no answer texts or phone messages. More

by dcook65
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Issa Kone
1.0
This rating includes all reviews, with more weight given to recent reviews.
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