Back

Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,100 Reviews

3,100 Reviews of Subaru of Gwinnett - Service Center

Sort by
August 28, 2024

This is now my Subaru Dealership. I like the service and friendliness if the staff and the quality of the work. More

by PAUL.RICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issa Kone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany
August 27, 2024

I had an excellent service experience at Subaru of Gwinnett. Tuan was very thorough and communicated frequent updates. More

by BrendaF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Turn Nyugen
August 25, 2024

Great people— always very thorough and fast. Friendly. Professional. And great space to wait and eat snacks. More

by MIKEWARDNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hailey Armour
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

The service dept and especially Jeff are the best part of Subaru of Gwinnett. The sales dept - not so much. More

by JANETBLAIR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

Waiting to get a feedback from technician is too long. I feel service advisor is discriminating More

by MONAR350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Issa Kone
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

We have been back to this dealership 3 times now to try to get electrical issues fixed. The dealership cannot get the issues fixed and as of this point we are out about $1,500.00 and we still don't know if More

by JWILLIAMS830
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John O'Brien
August 20, 2024

Excellent service, a little high priced on the oil change. Need more discounts for Subaru owners More

by JENAPPLECERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issa Kone
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

Excellent service from our service advisor Jamil. Very knowledgeable and helpful. Very quick turn around. More

by ELLEN.QUEEN.13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamil our Service Advisor
August 17, 2024

I called for a oil change appt on my fleet vehicle and the got me in the same day. The folks were very professional and thorough. More

by Techvet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamil Felix
August 15, 2024

Very nice and forgiving employees; excellent mechanical service. I don’t feel any sort of pressure at all. More

by JACOBCOTE14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tuan Nguyen
...
15
...