Subaru of Gwinnett - Service Center

The service manager Michael T was amazing and knowledgeable. He was patient and kind. Issa is always welcoming and happy to help. He always keeps me updated on the status of my vehicle in a timel knowledgeable. He was patient and kind. Issa is always welcoming and happy to help. He always keeps me updated on the status of my vehicle in a timely manner. I highly recommend this service department. Very organized and friendly. More

Came in for simple oil and filter change. Had an appt scheduled. Arrived 10 mins early. Took over 2 hours. Very disappointing. Had an appt scheduled. Arrived 10 mins early. Took over 2 hours. Very disappointing. More

The service adviser, Tuan Nguyen is kind, professional and explains well about the condition of my car. All services I took during the visit was outstanding and satified. and explains well about the condition of my car. All services I took during the visit was outstanding and satified. More

I always receive good service from the service department. They keep me posted on needed services and wait times and offer a loaner car if needed. department. They keep me posted on needed services and wait times and offer a loaner car if needed. More

Ease of taking my car in for my service appointment could not have been better. Customer service was excellent. Waiting area clean and comfortable. not have been better. Customer service was excellent. Waiting area clean and comfortable. More

Julie was kind and very helpful to show me my audio tech again and gave me helpful tips again and gave me helpful tips More

Took forever to get my car back when I did it had damage on my front bumper. Called multiple times still haven’t heard back extremely disappointed in my service. on my front bumper. Called multiple times still haven’t heard back extremely disappointed in my service. More

wood not fix flat tire not in time also said they did not have new tire in stock !!!!!! you have many foresters on the lot, have sold many, why come you do not have a stockpile of the proper tires??? thi have new tire in stock !!!!!! you have many foresters on the lot, have sold many, why come you do not have a stockpile of the proper tires??? this is not first time you did not have a common part, Anita Beson More

The people I was in contact with were professional and thorough. They answered all my questions. thorough. They answered all my questions. More

Always on time. Always courteous and friendly. Jamil is outstanding. He is totally on the ball. Always courteous and friendly. Jamil is outstanding. He is totally on the ball. More