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Subaru of Gwinnett
Duluth, GA
5,247 Reviews
Welcome! We are thrilled to finally be in our brand new state-of-the-art facility while repurposing our old building at 2920 Satellite Blvd for Subaru Certified Pre-Owned & Pre-Owed Vehicle sales.
From Duluth to Lawrenceville. Alpharetta to Roswell. Even Atlanta, Cumming, Kennesaw, Columbus, and Macon; Subaru customers come from all over to buy, lease and service their Subaru at Subaru of Gwinnett. No wonder why, year after year, Gwinnett is the first choice to fulfill all of your Subaru needs. Conveniently located off of I-85!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 5,247 reviews
July 05, 2016
Knowledgeable and professional staff Elizabeth Puckett is both knowledgeable and professional in her dealings with individuals. In addition, all the staff I interacted with during the pu Elizabeth Puckett is both knowledgeable and professional in her dealings with individuals. In addition, all the staff I interacted with during the purchase of the car and follow up confirmed my selection not only of the Outback but more importantly with Subaru of Gwinnett. Elizabeth went out of her way to find the model and options I felt were important. More
by MA Larson
Employees Worked With
Elizabeth Puckett
July 05, 2016
Absolutely amazing experience! After having a horrible experience with another car dealership, we found the vehicle we wanted at Subaru of Gwinnett. We corresponded with the salesma After having a horrible experience with another car dealership, we found the vehicle we wanted at Subaru of Gwinnett. We corresponded with the salesman (Adam Anderson) via email for a couple of days over the holiday, and went into the dealership this morning. Adam greeted us immediately, and the experience thereafter was very warm/friendly and professional. Definitely not your typical car buying experience. My wife and I would definitely recommend this dealership to anyone in the market for a car. More
by Bkpjohnson
Employees Worked With
July 02, 2016
Super staff at Gwinnett I've purchased cars before, but never before had such a pleasant experience. On a scale of 1-100, I would give Sales Lady Elizabeth Puckett a 100, and I've purchased cars before, but never before had such a pleasant experience. On a scale of 1-100, I would give Sales Lady Elizabeth Puckett a 100, and the "paper man" Ron also. didn't matter what I ask, they had the answers. Their manners were exemplary--Good Southern Folk who kept a friendly but business demeanor. More
by Susan Lindsley
Employees Worked With
Ron (also re-acquainted with Jill Thurston who tended to my previous car for a couple of years), Elizabeth Puckett
July 01, 2016
Low pressure/stress; very nice Gwinnett Subaru was bery helpful and friendly. Sebastian Lewallen was a pleasure, and I would definitely recommend her to anyone looking to purchase Gwinnett Subaru was bery helpful and friendly. Sebastian Lewallen was a pleasure, and I would definitely recommend her to anyone looking to purchase a Subaru More
by MC1016
Employees Worked With
Sebastian Lewallen
June 25, 2016
Our experience was very positive. We were very pleased with our purchase experience including our salesperson Elizabeth Puckett. Our first scheduled service was fine and we were surpri We were very pleased with our purchase experience including our salesperson Elizabeth Puckett. Our first scheduled service was fine and we were surprised about the unexpected complimentary car wash. Our Outback was recalled due to the steering column problem which did affect our car. Elizabeth contacted us while we were in Ohio that action was needed. She provided the information we needed and promised whatever assistance we needed to get home. We took the car to Wagner Subaru in Dayton who corrected the defect and facilitated our extra time in Dayton. Altogether, our Subaru experience thus far has been very positive. More
by Ron
Employees Worked With
I forget the name of the sales manager who arranged financing and options; he also did an excellent job., Elizabeth Puckett
June 24, 2016
Excellent Experience and Stellar Service I submitted a request for a test drive of a certified preowned vehicle online. Adam responded almost immediately and had the vehicle ready at the sch I submitted a request for a test drive of a certified preowned vehicle online. Adam responded almost immediately and had the vehicle ready at the scheduled time. He was friendly and patient with my questions and indecision between two certified preowned choices and then my abrupt change to go with a new Forrester that combined the features I liked from each of the used vehicles in the color I truly wanted. He arranged to get the hitch I wanted installed and the vehicle detailed so that I could pick it up the same day. He then spent time with me going over all of the technology features of the car and even helped me program some of the settings. He has even followed up with me since the sale to see if I have questions. I could not be more satisfied with the experience and my new Forrester. More
by Nanax3
Employees Worked With
Adam Anderson
June 24, 2016
Excellent and quick service Mathew was very professional and friendly. I did not feel pressured as I had in other dealers. Explained the operational basics of the vehicle and lat Mathew was very professional and friendly. I did not feel pressured as I had in other dealers. Explained the operational basics of the vehicle and later telephoned to assure everything was fine More
by Padilla S
Employees Worked With
Matthew
June 17, 2016
Excellent Experience and Service We had an enjoyable experience when bought our Outback at this dealership location and keep coming back to have our car serviced at this location beca We had an enjoyable experience when bought our Outback at this dealership location and keep coming back to have our car serviced at this location because of the continued exceptional service quality and the wonderful customer care. More
by ALILYLE
Employees Worked With
Herb Hoffman
June 09, 2016
Smooth Easy Experience Fair Price Had a great experience working with Lance. Exchanged a few e-mails, he had the car ready to go, and answers ready for every question. I felt respect Had a great experience working with Lance. Exchanged a few e-mails, he had the car ready to go, and answers ready for every question. I felt respected throughout the whole process and would recommend to anyone. More
by dmbranmtn
Employees Worked With
June 01, 2016
The best car buying experience ever! Lance Willhite is the kind of car salesperson we only dream about. I purchased a Subaru Legacy from him recently and absolutely cannot say enough thin Lance Willhite is the kind of car salesperson we only dream about. I purchased a Subaru Legacy from him recently and absolutely cannot say enough things about Lance. He is professional, helpful in every aspect of the process, goes beyond what most would not consider doing to help. If you are interested in buying a Subaru, only buy it from Lance Willhite at Subaru of Gwinnett. The whole team there will make it memorable. I extend my personal thanks to Lance for his patience, knowledge of what I wanted and his kindness. More
by L2Reviewer
Employees Worked With
