Subaru of Gwinnett

I had a great experience at Subaru of Gwinnett from the moment I reached out with a question via email, they responded right away, which I really appreciated. The staff was incredibly polite and friendly t moment I reached out with a question via email, they responded right away, which I really appreciated. The staff was incredibly polite and friendly throughout the whole process. The only downside was that there was only one person handling financing at the time, which led to a wait of almost an hour. While it was a bit of a delay, the overall customer service made up for it. I'd still recommend this dealership for their responsiveness and helpfulness! More

Damir and Susan were such a pleasure to work with- best Subaru experience ever…. And this is my 4th Outback! Subaru experience ever…. And this is my 4th Outback! More

This dealership gives a misrepresentation of what a recommended service is. They lead you to believe that if you do not complete this $500 fluids change that you will have severe damage to your car, wh recommended service is. They lead you to believe that if you do not complete this $500 fluids change that you will have severe damage to your car, when in reality it's based on the fact that the service manual says at "X" miles it's suggested. What is the point of an inspection, if you're going to consistently recommend $1,500+ work be done on the car based on a book and not an inspection. More

David was our sales person. He did a great job and would work with him in the future. This is my 4th Outback He did a great job and would work with him in the future. This is my 4th Outback More

Another pleasant experience. Matthew is great to work with. This is our third car purchased from him. He is efficient and service orientated Matthew is great to work with. This is our third car purchased from him. He is efficient and service orientated More

Great experience- will purchase from them again. Very good personal service- two thumbs up. Glad to do business with them Very good personal service- two thumbs up. Glad to do business with them More

Excellent Dealership and service. On my third Subaru. Love the car and the folks here On my third Subaru. Love the car and the folks here More

I'm assuming that they did the oil change and tire rotation that I paid for. I'm not so certain about the "free" inspection, however. Example: I had just replaced the battery at an auto parts s rotation that I paid for. I'm not so certain about the "free" inspection, however. Example: I had just replaced the battery at an auto parts store and the clamp would not tighten on the post of the new battery, so the mechanic had shimmed it with a paper clip. On the dealer's Inspection Report, it had the battery connections checked as good. More

I was treated to the best service any customer could ever expect Everyone was very nice and professional I’m a happy customer and will tell others expect Everyone was very nice and professional I’m a happy customer and will tell others More

Nice people at this dealership and excellent coffee and snacks. I would highly recommend the cappuccino machine. snacks. I would highly recommend the cappuccino machine. More