Subaru of Gwinnett

Matthew was helpful, knowledgeable and responsive. The dealership had multiple used Subaru outback that I was interested in, whereas other dealerships only had one or two. The dealership had multiple used Subaru outback that I was interested in, whereas other dealerships only had one or two. More

Jody is excellent. He helped me since August 2024. He is very knowledgeable and patient with me. Love to do business with him again. He helped me since August 2024. He is very knowledgeable and patient with me. Love to do business with him again. More

Was my first visit to your place? People were very, very friendly. Very nice, very efficient. I will be back People were very, very friendly. Very nice, very efficient. I will be back More

The experience was okay in that my problem was resolved. I came in because my tire pressure light was coming on. However, I came in about 3 weeks ago for routine service and mentioned that the tire light w I came in because my tire pressure light was coming on. However, I came in about 3 weeks ago for routine service and mentioned that the tire light was coming on. When I left 3!weeks ago the tire light was off. It seems that the tires were inflated thereby causing tire light to turn off, but no one checked for a slow leak, which apparently is what caused the light to come on 3 weeks later. It could have saved me a trip if this had been checked during first visit. Second issue was my battery failed the test and I agreed to a new one. Imagine my surprise when I check out and find out the new battery cost almost $500. That’s a lot for a battery, and I can’t believe that was the only battery option. If so, I think a little warning about the cost should have been given. Otherwise, my service agent was nice, friendly and professional. Service took longer than I think it should have to replace 1 tire and put in new battery. More

Issa and his team took great care of me! Stuck with my issue until we finally found the issues and then got them fixed. Delivery drives a amazing! Took great care of my car during several de Stuck with my issue until we finally found the issues and then got them fixed. Delivery drives a amazing! Took great care of my car during several delivers and pick ups. More

Very professional would recommend Matthew’ and the dealership , we would consider our next vehicle from Them and Matthew dealership , we would consider our next vehicle from Them and Matthew More

A very knowledgeable and communicative staff. I am very pleased with the service I receive every visit. I am very pleased with the service I receive every visit. More

Friendly staff, don't push unnecessary repairs on you, straightforward, the lobby is clean and new coffee machine keeps you entertained while waiting. straightforward, the lobby is clean and new coffee machine keeps you entertained while waiting. More

Diego and the team were impeccable and made this experience seamless! I was in and out with a new car in just 2 hours! experience seamless! I was in and out with a new car in just 2 hours! More

My overall experience was very pleasant. I was treated very well and came away with some memorable moments. I liked the no pressurized sales, the caring nature and patient nature in explai I was treated very well and came away with some memorable moments. I liked the no pressurized sales, the caring nature and patient nature in explaining the features on the vehicles, the after sales customer service was awesome and the clean and aesthetic appeal of the showroom. I am truly in awe of the customer service. All of the personnel I encountered were very personable, courteous, and friendly. They leave a good no great impression. More