
Subaru of Gwinnett
Duluth, GA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I don’t know who Lance Willhite is. I worked with Blake and Tim and they are both outstanding. I worked with Blake and Tim and they are both outstanding. More
I had a good experience purchasing my new vehicle at Subaru of Gwinnett. Kody Traylor provided me with quick and responsive replies to my online requests and located the exact vehicle package I was lo Subaru of Gwinnett. Kody Traylor provided me with quick and responsive replies to my online requests and located the exact vehicle package I was looking for. He also handled my on-site purchase process professionally and provided a thorough demonstration of the new vehicle. The entire purchasing process was completed within a week, hassle-free. Susan in the finance department also did a good job of handling my case. Everything was explained well. More
I have been a satisfied customer for twenty years. They are the best!! I really enjoyed working with Frankie and Susan! They are the best!! I really enjoyed working with Frankie and Susan! More
Pleasant Experience with Tyler . Listen to our needs. Overall a great experience. Would recommend for sure Listen to our needs. Overall a great experience. Would recommend for sure More
I really liked working with Curtis and Tuan who helped me with the trade-in. I initially liked Tim from Finance, but I realized that he used deceptive tactics to sell me an extended warranty. I got the impre with the trade-in. I initially liked Tim from Finance, but I realized that he used deceptive tactics to sell me an extended warranty. I got the impression that my loan was contingent upon getting the warranty and the warranty would bring down the interest rate. I realized that this warranty (the most expensive) wasn’t for me and I canceled it. Besides that one thing, the customer service has been very good and I feel comfortable at Subaru of Gwinnett. More
A very professional and knowledgeable staff especially Damir. Gave us a lot of options in buying our Subaru . Well done and keep up the good work Damir. Gave us a lot of options in buying our Subaru . Well done and keep up the good work More
My experience purchasing a subaru was amazing because of this team. They did a wonderful job of explaining everything, helping me in my situation (moving out of state), and being very welcoming. Would recom this team. They did a wonderful job of explaining everything, helping me in my situation (moving out of state), and being very welcoming. Would recommend Lawrence, Emma, and Jason every time! Thanks so much! More
Sold me a car with a known evaporator issue without disclosing it. Needed a $1600 repair 5 days after purchase. Called multiple times to speak to someone. Never got a call back. Spoke to Lawrence my sa disclosing it. Needed a $1600 repair 5 days after purchase. Called multiple times to speak to someone. Never got a call back. Spoke to Lawrence my salesman to try and resolve the issue and still never received a call back. Finally got to speak to a manager about the issue, and manager basically said “you didn’t get a warranty so not our problem”. Hung up on me after I asked if that’s how they do business, here’s your car now screw you. They’ll sell you a car but once they get your money, they’ll toss you on the street. More
We don't usually say this, but the staff we worked with at Subaru Gwinnett were outstanding! The above and beyond service was probably the best service I've had anywhere buying anything. Frankie was especi at Subaru Gwinnett were outstanding! The above and beyond service was probably the best service I've had anywhere buying anything. Frankie was especially accomodating and made the nervewracking process of buying a car so incredibly comforting and not as if we were a hassle for him. 20/10 More
Lawrence Le was very pleasant and easy to work with. Unlike many car salesmen, there was nothing phony about him. After I explained what I was looking for and what I was willing to pay he didn't apply a Unlike many car salesmen, there was nothing phony about him. After I explained what I was looking for and what I was willing to pay he didn't apply any high pressure sales tactics. I would happily buy from Lawrence again and will definitely refer friends to him. Susan Brown was also a pleasure to interact with. She respected my choices about add-ons and processed the purchase promptly. She is a good reflection on the dealership. More