Subaru of Georgetown

Ten Reasons Not To Buy From Georgetown Subaru 1. In Ten Reasons Not To Buy From Georgetown Subaru 1. In spite of pre-negotiating price, financing and terms, it still took almost 4 hours to buy our ne Ten Reasons Not To Buy From Georgetown Subaru 1. In spite of pre-negotiating price, financing and terms, it still took almost 4 hours to buy our new Forester. 2. They deceived us by tacking a $1600 "loan fee" on top or our loan (I didn't catch until I got the loan papers from the bank). 3. They ran my credit without my permission and still refused to put my name on the car title. After the purchase was complete, we asked the bank to add my name to the title, they said only by refinancing - which, of course they wouldn't give us as good a rate as we currently have. BTW - Chase Bank OWNS Subaru. 4. We had not purchased a car in TX, and didn't know the DMV process; we were expecting to receive our tags in the mail. SIX weeks later, we went to the dealership to find out when they had filed the paperwork. In TX, tags are mailed to the dealership and ours had been sitting in the receptionist desk the whole six weeks. 5. The receptionist has a seriously crappy attitude, which I reported to the manager. Yet for some reason still has a job. 6. We have somehow ended up on the Roger Beasely mailing list and get junk mail from them that has NOTHING to do with our car. 7. The car came with carwashes for life...they barely vacuum, they don't dust at all, and sometimes the bottom part of the car doesn't get washed at all. FREE...CRAPPY, I guess you get what you pay for. 8. The car also came with free oil change and maintenance for 3 years...they are supposed to send reminders. We were taken off the reminder system when I asked that they stop sending us junk mail. So, if you want them to remind you when maintenance is due, you also have to accept their junk mail. 9. The salesman, Ron Amper, has NEVER followed up with us on our purchase. 10. What is most upsetting is that this dealership has a great reputation, so why did they treat us so poorly? More

I purchased my previous car from Chance three years ago, so when I went shopping for a new car several weeks ago I was sad to discover he no longer worked at the dealership where I purchased my Legacy GT. H so when I went shopping for a new car several weeks ago I was sad to discover he no longer worked at the dealership where I purchased my Legacy GT. He was still selling cars, though, just a little ways up the road, so I called him up about a new WRX. One test drive and offer sheet later, I bought another car from him. Both purchases were a breeze. Chance was available at a moment's notice, had all the information a body could want, and worked out great deals for me on both occasions. He's quite personable, and probably the most low pressure sales person on the planet. Then again, his offer sheets have stunned me on two occasions now, so it's probably easy for him to be so laid back. If you're looking for the so-called "no hassle" approach to car sale, but you actually want a good deal in the process, dealing with Chance is the man to see. Chance has my endorsement as the best care salesperson with whom I've ever had the pleasure (and that's not usually a word I associate with car salespeople) of dealing. More

Had a very positive, no hassle experience buying a 2010 Outback from Subaru of Georgetown. The salesman, Chance Black, was very professional and responsive to all of our concerns. We would definintely reco Outback from Subaru of Georgetown. The salesman, Chance Black, was very professional and responsive to all of our concerns. We would definintely recommend this dealership to other potential Subaru customers. More

After researching cars and dealerships, my search brought me to Subaru of Georgetown. I was looking for a impreza outback sport and they had the one I wanted with extra features, and a good price. The sales me to Subaru of Georgetown. I was looking for a impreza outback sport and they had the one I wanted with extra features, and a good price. The sales person Chance Black, was not pushy and did not use the usual sales tatics that make car shopping painful. Chance gave me the best deal I could find. Thanks! More

I was really surprised by this place. I tried Austin Subaru first as they are only a short distance from where I live. They were Ok, but their price on my Outback was almost $1000 higher than the price Subaru first as they are only a short distance from where I live. They were Ok, but their price on my Outback was almost $1000 higher than the price emailed to me from Mr. Chance Black at Georgetown Subaru and the salesman at Austin Subaru wasn't interested in budging. It came across as a sort of take-it-or- leave-it attitude. What surprised me the most was how I was treated in Georgetown. Williamson County isn't known for being progressive, or eco-friendly, or even very friendly- actually just the opposite, so I was prepared to be dissapointed. But these guys stand out like an oasis. Straight forward, no pressure, had answers to all of my questions and most importantly didn't try to make me negotiate for a reasonable deal. It was also clear that Mr. Black takes environmental concerns seriously. (I later found out Mr. Black has lead the state in Subaru sales for several years- I can see why.) To be fair, Austin Subaru called me back with their "final" offer- still $400 more than what I paid in Georgetown- but why all of the hassle? The reason I only gave them 4 out of 5 on the overall experience was that I had to drive to Georgetown. Not their fault, but I don't like driving on I-35. But I can assure you it is worth it. More