Subaru of Georgetown

We had to replace our previous Subaru Forester when it was involved with a terrible accident, leaving it totaled. Our experience here was very friendly and low in pressure from the staff. I highly recom was involved with a terrible accident, leaving it totaled. Our experience here was very friendly and low in pressure from the staff. I highly recommend going here. They work with you and find you exactly what you need with your budget. More

Buying cars has never been my favorite thing to do....I've always felt pressured, always wondered if I got a "good deal" or a "bad deal" and in many cases felt as if I was talked down to....."what do....I've always felt pressured, always wondered if I got a "good deal" or a "bad deal" and in many cases felt as if I was talked down to....."what do you mean X dollars it too much, don't you know what you're getting".....that type of remark. Ron Amper of Subaru of Georgetown changed that.....he is friendly, personable, helpful, and most importantly, what he said, happened exactly as he said it would. I understand Ron's function with the dealership.....his job is to sell cars..... but his patience and helpfulness and concern for my situation is why I bought a vehicle from Subaru of Georgetown....this is the first time in a very long time that I felt comfortable buying a vehicle starting with the initial greeting through the goodbye handshake....Ron and Subaru's reputation is why I bought a vehicle from Subaru of Georgetown. More

My car purchasing experience of a 2014 Subaru Forester at Roger Beasley Subaru has been extremely positive and hassle-free. The sales lady Ellen Stringham was prompt, courteous, and very efficient. All the d Roger Beasley Subaru has been extremely positive and hassle-free. The sales lady Ellen Stringham was prompt, courteous, and very efficient. All the discussions and interactions were completed via email with a very reasonable pricing. The manager Brad also constantly asked over emails for opportunities to serve. I would recommend this dealership and Ellen to all my friends and whoever is in the market for a car. More

It had been a few years since I visited a dealership, or bought a car. After deciding to purchase either a Subaru Forester or Outback, I ventured off to the local dealership to finalize my decision and loo bought a car. After deciding to purchase either a Subaru Forester or Outback, I ventured off to the local dealership to finalize my decision and look further into the final purchase. I went in fully prepared to beat off salesmen with a stick and forcefully tell them I'm not ready to buy today. Instead I was politely greeted, allowed to freely walk around their lot checking out the different vehicles with no salesmen pestering me, and when I had questions they were answered accurately and in a non-pushy way. When I wanted to test drive the two models to compare, there was again no pressure and they let me take my time with each. I left feeling more informed and trusting of this dealership and it's staff. I visited another Subaru dealership in the area to test drive a different trim level that Subaru Georgetown was out of at the time. The experience was completely different, very pushy, and not at all pleasant. I returned to Subaru Georgetown for a final test drive and placed my order for a new Forester. The sales associate I worked with is Steve Paul, Steve was knowledgeable and had the perfect balance of "laid back but still engaging" for me. His no-pressure approach certainly won me over, and we both benefited from it in the end. I experienced this level of service with the finance department as well during the final paperwork. No pressure, here are your options, these are the numbers, take your time and ask us questions. The final price was right what I was looking for, and their initial bid at me for the car was within $500 of my target. I've NEVER had a dealership offer me a fair price on the opening bid; very impressed. Even the parts department was friendly and non-pushy. I called in for a quote on a few add on pieces, and got no run-around or attitude at all. For the first time in my life, I can honestly recommend a dealership. Subaru Georgetown impressed me on all levels, and treated me right. I give them a glowing recommendation. I also highly recommend you ask for Steve Paul by name when you go in, he is by far the best salesman I have ever worked with. More

After my third visit, first time he was terrible, second time honestly amazing, and the final time I just walked out. I was treated like I was bothering him and that even though he was going to make a sale time honestly amazing, and the final time I just walked out. I was treated like I was bothering him and that even though he was going to make a sale that day by me he still treated me like I wasn't good enough to be in his presence. What sealed the bad deal was his so called manager, the rudest person I have ever dealt with at a dealership. I will never return to this dealership or any dealership under the owners name especially if these are the kind of people they hire. Save yourself the trouble and go to another Subaru dealer! More

Outstanding Dealership: -negotiated everything over the Outstanding Dealership: -negotiated everything over the phone and it was honored-including the trade-in -great facilities -Generally friendly, -Pr Outstanding Dealership: -negotiated everything over the phone and it was honored-including the trade-in -great facilities -Generally friendly, -Price was great-better than anywhere else and I had called about 4-5 dealers -Quality of work I gave a 4 because I had a pretty simple aftermarket product installed that I had to fix when I got home-not a big deal. However, they did everything I asked and bent over backwards-Normally when a dealer acts like that it is because they are getting all they can out of you (ie screwing you over), not with these guys-fantastic customer service. The only thing I did not like-and it is the standard with every car dealer, is when you think the deal is done, and you go to finalize the paperwork you get all the warranty sales stuff. I would like to see these things be pre-negotiated with the salesman so when you are done, you are done- I would absolutely recommend this dealership to anyone- The Austin area Subaru dealerships want CUSTOMERS FOR LIFE! More

Talk to Graham Rice, tell him what you are looking to do/purchase and he will set you up a fair deal. Took me no time to get a brand new CrossTrek. Everything was very easy thanks to Graham. do/purchase and he will set you up a fair deal. Took me no time to get a brand new CrossTrek. Everything was very easy thanks to Graham. More

I recently purchased my 4th Subaru. I want thank Joeleen Jones of Subaru of Georgetown for providing an enjoyable, hassle-free, professional experience. I began my search for a new vehicle by visiting sev Jones of Subaru of Georgetown for providing an enjoyable, hassle-free, professional experience. I began my search for a new vehicle by visiting several websites in order to acquaint myself with the current makes & models and while on Subaru of Georgetown's site I completed a brief questionnaire.. That same day I actually went to another dealership where I have bought two previous Subaru vehicles, thinking that was where I would get my best deal as a repeat customer. Unfortunately, I found myself in a long and arduous bargaining process that was unlike my prior purchase experiences and left the dealership after more than 2 hours of haggling without closing the deal. When I got home I found that i had received both a return phone call and e-mail from Joeleen asking me how Subaru of Georgetown could be of service. I told her about my less than satisfactory experience, what I wanted and what I was willing to pay. By the next day she had found my vehicle and was having it delivered by flat-bed so that I could test drive it. She had already gotten her store manager to approve my offer and trade-in so that all I had to do was test drive the vehicle and complete the paperwork. What a breath of fresh air! Thank you, Joeleen, for a truly wonderful experience! More

Graham Rice is an outstanding salesman at Georgetown Subaru. I visited the dealership at least 4 times, took 3 test drives in 3 different cars, and called Graham several more times with questions about Subaru. I visited the dealership at least 4 times, took 3 test drives in 3 different cars, and called Graham several more times with questions about the vehicle (Subaru Forester). Graham was always waiting for me when I arrived at the dealership, and either knew the answers to my questions or called the maintenance supervisor and got an answer. He was also very friendly, laughed at my jokes, told a few of his own, and made visiting the dealership a very pleasant and fun experience. In the end, I did not end up buying a Subaru, but this was no fault of Graham or the dealership. I wanted a 6 speed transmission for fuel economy, and the Forester only came with a 4 speed (remedied with the 2014 model). When it's time for a new vehicle for me or my wife, Georgetown Subaru will again be my first choice, and I'll be asking for Graham. More

Our experience in buying a new car from Roger Beasley of Georgetown was great from start to finish. Our salesman, Ron Amper, was very helpful and knowledgeable. We never felt pressured or pushed at any time Georgetown was great from start to finish. Our salesman, Ron Amper, was very helpful and knowledgeable. We never felt pressured or pushed at any time. More