
Subaru of Georgetown
Georgetown, TX
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Purchasing a car from Ellen Stringham has been my best buying experience (among over 10 vehicle purchases in the past)! When I found out I was being stationed at Ft Hood, I figured i should start shopping buying experience (among over 10 vehicle purchases in the past)! When I found out I was being stationed at Ft Hood, I figured i should start shopping around months in advance so when I landed I already had a car picked out and a great price to match. Using USAA's Car Buying Service, I was provided with contact information for 3 local dealers. From there I attempted to start a bidding war between them for my business. It was no contest, from the START Ellen had given me the absolute lowest price on my 2014 Subaru WRX. Also, I have 50+ email and text correspondences with her over the months leading up to the purchase, it was perfect for how busy I was getting ready to move and what not. What eventually happened with the other 2 dealers? Communication eventually ceased and I kept getting their stupid automated emails asking for my business that I had to unsubscribe from. Upon signing, she brought to my attention that I was getting an even deeper discount due to me being military and something changing with their policy. This not only reflects on the integrity of the salesperson, but the integrity of the dealership. Ellen is also very knowledgeable when it comes to the Subaru product and if there's ever a time she doesn't know the answer to a question, she has no problem finding out for you and returning with an answer in a very timely manner. Her customer service, rapport building, and innate problem solving skills are second to none. You probably don't even need to read this, look at the dealer's overall rating. Just do us all a favor and give Ellen Stringham a chance at earning your business. NOTE AS A HUGE PLUS - I'm not sure if this is all circumstances but my purchase came with unlimited courtesy HAND washes and if your vehicle includes maintenance throughout its new warranty and you get all 4 oil changes at the dealer, you'll receive oil changes for life through the dealer (again, this was with my vehicle, make sure to ask if it would be applicable toward your purchase before getting your hopes up!). More
Though the Subaru Forester I wantedwas not in their inventory Ron got it delivered from Houston within 1 business day. Got a great price from my exchange and the perks offered for a lifetime ( oil chan inventory Ron got it delivered from Houston within 1 business day. Got a great price from my exchange and the perks offered for a lifetime ( oil change, filter, car wash) are the marks of an overall exceptional delearship. More
My husband did a thorough research using Consumer Report car buying tools and Edmunds. He came up with a fair and reasonable price to offer for a 2014 Outback Premium 2.5i with the features and positions w car buying tools and Edmunds. He came up with a fair and reasonable price to offer for a 2014 Outback Premium 2.5i with the features and positions we wanted. We emailed a reasonable offer and Steve responded promptly the next day. It was easy and hassle-free experience over the internet. We made 2 hour trip to Georgetown and it was worth the drive because we didn't have to deal with the annoyances of pushy salespeople. Steve and Linda were very professional, pleasant, and very friendly. They made every effort to speed up the process. We are very satisfied with the transaction and we love our new car. Thank you for a pleasant car-buying experience. Steve and Subaru of Georgetown is highly recommended!!! More
I seldom buy cars because I don't like the potential hassle & I like to get my money's worth from a car (I bought my last car 27 years ago). Also, I don't give product reviews; this is my 1st review ev hassle & I like to get my money's worth from a car (I bought my last car 27 years ago). Also, I don't give product reviews; this is my 1st review ever (I'm 61 years old). I HIGHLY recommend the Georgetown Subaru dealership; I bought a Subaru Forester from Ron Amper & my experience was as WONDERFUL as it could be (& I'm usually a mildly cynical person). Ron exhibits all the qualities you'd expect from a perfect salesman: he's friendly, informative, unassuming, trustworthy, patient, respectful, & wants to put you in a vehicle that best suits your needs at a very decent price. If you're at least halfway serious about buying a car, you can't do better than dealing with Ron Amper at Georgetown Subaru. More
Ron Amper is the reason I bought my new 2014 Forester with EyeSight at Subaru of Georgetown, Texas. He easily earns all six stars in the Subaru logo, his being the brightest! I would recommend Ron withou with EyeSight at Subaru of Georgetown, Texas. He easily earns all six stars in the Subaru logo, his being the brightest! I would recommend Ron without hesitation. With the advent of the internet, car buying has become more of an information & comparison project than kicking tires. As a result of my research, I knew the exact vehicle & options I wanted and the precise amount I was willing to pay. Ron sent me a detailed quote with the MSRP, the Invoice price, and a great offer. Ron’s offer, in fact, was lower than my rock-bottom price! I made an appointment for a test drive right away. Ron took me on a long route with varying conditions that demonstrated the awesome capabilities of the Forester. We drove on roads that were bumpy, windy and steep as well as a stretch on the Interstate highway. He also showed me how to use the electronics and other high-tech devices. Yes, I did buy the 2014 Forester, and I think it’s appropriate to say, since the Forester is a sports utility vehicle, that I am a very happy camper, hiker, biker and more! You will not find more patient and knowledgeable sales professional than Ron Amper. Incidentally, the Used Car (trade-in) and Finance experiences were equally Great at Subaru of Georgetown, Texas. More
We had to replace our previous Subaru Forester when it was involved with a terrible accident, leaving it totaled. Our experience here was very friendly and low in pressure from the staff. I highly recom was involved with a terrible accident, leaving it totaled. Our experience here was very friendly and low in pressure from the staff. I highly recommend going here. They work with you and find you exactly what you need with your budget. More
Buying cars has never been my favorite thing to do....I've always felt pressured, always wondered if I got a "good deal" or a "bad deal" and in many cases felt as if I was talked down to....."what do....I've always felt pressured, always wondered if I got a "good deal" or a "bad deal" and in many cases felt as if I was talked down to....."what do you mean X dollars it too much, don't you know what you're getting".....that type of remark. Ron Amper of Subaru of Georgetown changed that.....he is friendly, personable, helpful, and most importantly, what he said, happened exactly as he said it would. I understand Ron's function with the dealership.....his job is to sell cars..... but his patience and helpfulness and concern for my situation is why I bought a vehicle from Subaru of Georgetown....this is the first time in a very long time that I felt comfortable buying a vehicle starting with the initial greeting through the goodbye handshake....Ron and Subaru's reputation is why I bought a vehicle from Subaru of Georgetown. More
My car purchasing experience of a 2014 Subaru Forester at Roger Beasley Subaru has been extremely positive and hassle-free. The sales lady Ellen Stringham was prompt, courteous, and very efficient. All the d Roger Beasley Subaru has been extremely positive and hassle-free. The sales lady Ellen Stringham was prompt, courteous, and very efficient. All the discussions and interactions were completed via email with a very reasonable pricing. The manager Brad also constantly asked over emails for opportunities to serve. I would recommend this dealership and Ellen to all my friends and whoever is in the market for a car. More
It had been a few years since I visited a dealership, or bought a car. After deciding to purchase either a Subaru Forester or Outback, I ventured off to the local dealership to finalize my decision and loo bought a car. After deciding to purchase either a Subaru Forester or Outback, I ventured off to the local dealership to finalize my decision and look further into the final purchase. I went in fully prepared to beat off salesmen with a stick and forcefully tell them I'm not ready to buy today. Instead I was politely greeted, allowed to freely walk around their lot checking out the different vehicles with no salesmen pestering me, and when I had questions they were answered accurately and in a non-pushy way. When I wanted to test drive the two models to compare, there was again no pressure and they let me take my time with each. I left feeling more informed and trusting of this dealership and it's staff. I visited another Subaru dealership in the area to test drive a different trim level that Subaru Georgetown was out of at the time. The experience was completely different, very pushy, and not at all pleasant. I returned to Subaru Georgetown for a final test drive and placed my order for a new Forester. The sales associate I worked with is Steve Paul, Steve was knowledgeable and had the perfect balance of "laid back but still engaging" for me. His no-pressure approach certainly won me over, and we both benefited from it in the end. I experienced this level of service with the finance department as well during the final paperwork. No pressure, here are your options, these are the numbers, take your time and ask us questions. The final price was right what I was looking for, and their initial bid at me for the car was within $500 of my target. I've NEVER had a dealership offer me a fair price on the opening bid; very impressed. Even the parts department was friendly and non-pushy. I called in for a quote on a few add on pieces, and got no run-around or attitude at all. For the first time in my life, I can honestly recommend a dealership. Subaru Georgetown impressed me on all levels, and treated me right. I give them a glowing recommendation. I also highly recommend you ask for Steve Paul by name when you go in, he is by far the best salesman I have ever worked with. More
After my third visit, first time he was terrible, second time honestly amazing, and the final time I just walked out. I was treated like I was bothering him and that even though he was going to make a sale time honestly amazing, and the final time I just walked out. I was treated like I was bothering him and that even though he was going to make a sale that day by me he still treated me like I wasn't good enough to be in his presence. What sealed the bad deal was his so called manager, the rudest person I have ever dealt with at a dealership. I will never return to this dealership or any dealership under the owners name especially if these are the kind of people they hire. Save yourself the trouble and go to another Subaru dealer! More