Subaru of Georgetown

Amber is the best sales person I have ever worked with. My sales person Amber Ashy was amazing. She taught me all the ins and out of both the Outback and the Forester. She was super patient with me as I jum My sales person Amber Ashy was amazing. She taught me all the ins and out of both the Outback and the Forester. She was super patient with me as I jumped back and forth between the two models to decide which model felt more like home. She also stood out in the parking lot with me, and did not rush, as I decided between the red and the blue. I have NEVER had a more enjoyable car shopping experience. Even after the sale the staff continues to be awesome. Thank you Amber Ashy and Subaru of Georgetown More

amber is superb at subaru i cannot think of how amber could have made my experience with geotwn subaru any better. she is the best salesperson i have encountered in any forum, i cannot think of how amber could have made my experience with geotwn subaru any better. she is the best salesperson i have encountered in any forum, hands down. she is warm, forthright, dedicated, confident, knowledgeable ... i felt she advocated for me, while representing what the dealership could do ... SHE IS FAIRMINDED! for someone who LOATHES the car-buying process, I LOVED MY TIME AT GEOTWN SUBARU ... the dealership has ***amber*** to thank for that. cheers! More

Wonderful Buying Experience I hate buying new cars...except at Georgetown Subaru. I came back to Subaru after my minivan (another make) had been totalled, and I was expecting a l I hate buying new cars...except at Georgetown Subaru. I came back to Subaru after my minivan (another make) had been totalled, and I was expecting a long, drawn out process of negotiations, paperwork, and lots and lots of waiting around. My experience was exactly the opposite. I was only shown cars I had expressed interest in and no one tried to upsell me on different models or upgrades. I felt like Ron Amper truly cared about taking care of our family and getting me back on the road with a safe and reliable (and stylish) car. Quintin in the finance department had us in and out in a snap and was very efficient and friendly. Thank you, Subaru. I'm never going anywhere else to buy a car. More

Bought a 2017 Forester Took a test drive of the 2017 Forester in October 2016 with Ron Amper and told him I needed to wait. He gave me space and in late April 2017 I contact Took a test drive of the 2017 Forester in October 2016 with Ron Amper and told him I needed to wait. He gave me space and in late April 2017 I contacted him to begin which trim level I wanted in the Forester. After my attending a military reunion I returned home and bought my Forester. All went smoothly. My neighbor had also bought her Forester at Subaru of Georgetown a couple of years ago and sings their praises. Looking forward to getting it serviced there as well since it is close to Sun City and again my neighbor has been very happy with them. More

Poor service department experience We had a dead battery on a 2 year old outback. after keeping the vehicle for 3 days they concluded the issue was a cargo light switched to always on, We had a dead battery on a 2 year old outback. after keeping the vehicle for 3 days they concluded the issue was a cargo light switched to always on, which caused battery to discharge. We have driven this vehicle at night and have not entered the cargo area for several weeks. Basically they were not going to replace this batter that has failed 3 times to start. This would expose us to the batter fail at any time since it has failed and was discharged 3 times over 3 days. So, we were forced to complain to a manager since service advisor made his decision. The manager finally reluctantly had a new battery installed and called it a One time approval since they claim it was the owner's fault. Upon driving the vehicle home I noticed the window buttons were not working properly. In fact the driver side would not open passenger window. So, I called Austin Subaru and they said the window operation was NOT reset after the battery was discharged. So, If I was in an accident and needed to open the window, I could not. For this reason and a few other experiences in the past, I can not recommend this dealership for service. My strong recommendation is to go to Austin Subaru on Burnet road. They reset the window system and I have had nothing but excellent service there.... More

Cinthia Campos Bought a used car from here my experience was great! Upon arriving at the dealership Jerry the used car sales manager and our sales rep Ben Mitchell g Bought a used car from here my experience was great! Upon arriving at the dealership Jerry the used car sales manager and our sales rep Ben Mitchell gave me a great deal! After having the car for a week I had a minor issue but they took good care of me and had my car back in no time. I'm absolutely happy with my car. More

Bought 2017 Outback at Austin Subaru I recently purchased a new 2017 Subaru Outback from Austin Subaru. I seriously had intended to give my business to Subaru of Georgetown, but after 4 v I recently purchased a new 2017 Subaru Outback from Austin Subaru. I seriously had intended to give my business to Subaru of Georgetown, but after 4 visits, I had only talked to a new car sales person 1 time, and he told me we would have to "do some paperwork" for me to test drive a vehicle, to which I replied, "OK, let's do it," then he sighed and changed the subject - I did not take a test drive. On 2 occasions, even though we walked around the lot looking at vehicles and even went inside, sat in a vehicle and expressed definite interest - not one sales person approached us. On the final occasion, a pre-owned sales person approached us upon arrival as we exited our vehicle, but when he found out we were looking for new vehicles, went to get someone in that department to help us - no one came out. I might mention that I complained on the website after the first 2 visits and received a response from several managers explaining how they prefer to "not pressure" potential buyers but evidently went too far in that direction. So, your loss, Subaru of Georgetown - you just lost several sales, as we're telling everyone we know about our lousy experiences at Subaru of Georgetown and encouraging them to go to Austin Subaru for great service and sales people who actually want to sell cars. More

Joseph Martinez in their service department is one of the best professionals you can hope to find. How often do you deal with service on your automobile and come away with a peaceful feeling? is one of the best professionals you can hope to find. How often do you deal with service on your automobile and come away with a peaceful feeling? This is the only place I will take my Subaru Forester. I have to drive from Austin to Georgetown. It is completely worth it. Dick Allison More

Best Car Buying Experience Ever Inelda Bastillo and Steven Garza were top-notch. We drove up from Austin and would do so again. This was our best car buying experience ever (we are Inelda Bastillo and Steven Garza were top-notch. We drove up from Austin and would do so again. This was our best car buying experience ever (we are in our late-40s). There were no hidden fees and no hard-sells. More

Ron Amper is the Best I just bought my second car from Subaru of Georgetown and can't recommend Ron Amper enough. A few months ago my dad bought his Subaru from Ron and whe I just bought my second car from Subaru of Georgetown and can't recommend Ron Amper enough. A few months ago my dad bought his Subaru from Ron and when my insurance totaled my 2010 Outback after an accident I called Ron immediately. From the beginning Ron made the process of replacing my 2010 Outback as painless as possible. I wasn't expecting to replace my car so I hadn't done my research. He had an answer to all my questions. He didn't pressure me to make a decision. And when my husband and I finally decided on what we wanted he moved quickly to find us our Outback. Most importantly he didn't treat me like I was money in hand. He treated me like a friend who needed help. I couldn't ask for better service. More